Pass Labs XP-10 owner manual Warranty Information

Warranty Information

XP-10 Owner’s Manual

Please check with the factory-authorized distributor in the country you are purchasing this product for specific warranty information.

All Pass Laboratories products purchased from an authorized Pass Labora- tories dealer in North America are covered by a transferable, limited 3-year warranty. This warrantee includes all parts and labor charges incurred at the repair facility in addition to return shipping to the domestic customer, exclu- sive of subsequent damages. Damage due to physical abuse is specifically not covered under this warranty.

For this warranty to apply the customer is responsible for returning the product unmodified to the factory within the warranty period. The customer assumes all responsibility for shipping and insurance to the factory or a fac- tory specified repair facility. The conditions and stipulations of this Pass Laboratories warranty only applies to units sold new in North America.

Non-North America customers should consult with their original Pass Labs dealer or distributor for warrantee repair instruction prior to contacting the factory or shipping product for repair.

Non-North American product must be returned to the country of origin for warrantee service. Foreign distributors are only required to offer warranty service on Pass Laboratories product that they have imported.

Please note: Conditions of warranty service and customer rights for product purchased outside the United States may vary depending upon the distribu- tor and local laws. Please check with your local distributor for specific rights and details.

Any modifications to Pass Laboratories products that have not received written factory approval nullify all claims and void the warrantee. Should a modified product be returned to the factory for repair the owner will be re- quired to pay all necessary charges for the repair in addition to those charges required to return the product to it’s original configuration.

In the case of safety issues, no product shall be returned to the customer without those safety issues being corrected to the most recent accepted standards.

Removal or alteration of original Pass Labs serial numbers voids the factory warranty. Product with altered or missing serial numbers will be suspected as counterfeit product.

Pass Laboratories will not repair or in any way indemnify any counterfeit or cloned product.

Pass Laboratories does not offer products in voltages intended for inter- national markets either to authorized Pass Labs dealers or to third parties located in the United States or Canada.

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