Paxar 9850, 7410 manual 4Troubleshooting

Models: 9850 7410

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T r o u b l e s h o o t i n g W i r e l e s s C o n f i g u r a t i o n P r o b l e m s

1. Make sure your computer’s wireless adapter and/or access point is configured properly and matches your print server.

2. Make sure you have a good wireless signal from your PC (if your PC is wireless) and from the print server, the printer is within range (90 meters or 300 feet), and it is away from metal objects and other devices with radio signals (Bluetooth, 2.4 GHz cordless phones, and microwaves).

3. Make sure your computer is set to infrastructure mode if you are connecting through an access point, or ad-hoc (802.11) if you are connecting to the print server without an access point. Refer to the documentation for your wireless adapter for details.

4. If you are using WEP (Wired Equivalent Privacy) encryption or security on your wireless network, you need to temporarily disable WEP on your PC in order to configure the print server. If you are using an access point with WEP enabled and it does not allow non-wep clients to communicate with other non-wep clients, then you also need to temporarily change the wireless mode of your computer to Ad-hoc (802.11) mode.

NOTE: If no computers on your network can be set to Ad-hoc mode, you need to temporarily disable WEP on your access point. When you are done configuring the print server, you can re-enable WEP on your computer and change the wireless mode back if necessary.

5. If you want to use WEP encryption or password protect your wireless network, and your wireless adapter or access point normally uses a password or passphrase instead of WEP, it should allow you to enter 0x followed by a ten digit (for 40-bit or 64-bit WEP) or twenty-six digit (for 128-bit WEP) key in hexadecimal format (0-9 or A-F).

6. If you are experiencing slow performance or are having intermittent problems connecting, try changing the RF channel of your wireless network (ad-hoc mode only). This can be done in the WP-Admin Wireless Server Configuration screen for the print server. Refer to your wireless adapter and/or access point documentation for more information. You should change it to at least 3 channels lower or higher than any other wireless networks within range.

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Paxar 9850, 7410 manual 4Troubleshooting