Pelco C6825 manual ISO9001

				WARRANTY AND RETURN INFORMATION
	WARRANTY				If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or (559) 292-1981 to
	Pelco will repair or replace, without charge, any merchandise proved defective in material or				obtain a Repair Authorization number (RA), and provide the following information:
	workmanship for a period of one year after the date of shipment. Exceptions to this warranty
	are as noted below:				1. Model and serial number
	¥	Five years on the following fixed camera models: CC3701H-2, CC3701H-2X, CC3751H-2,			2. Date of shipment, P.O. number, Sales Order number, or Pelco invoice number
					3. Details of the defect or problem
		CC3651H-2X, MC3651H-2, and MC3651H-2X.
	¥	Three years on all other fixed camera models (including Camclosure¨ Integrated Camera			If there is a dispute regarding the warranty of a product which does not fall under the warranty conditions
		Systems) and Genex¨ Series (multiplexers, server, and keyboard).			stated above, please include a written explanation with the product when returned.
	¥	Two years on all standard motorized or fixed focal length lenses.			Method of return shipment shall be the same or equal to the method by which the item was received by
	¥	Two years on Legacy¨, CM6700/CM6800/CM6800E/CM8500/CM9500/CM9700 Series Matrix,			Pelco.
		DF5 and DF8 Series Fixed Dome products.			RETURNS
	¥	Two years on Spectra¨, Esprit¨, and PS20 Scanners, including when used in continuous motion
					In order to expedite parts returned to the factory for repair or credit, please call the factory at (800) 289-9100
		applications.
					or (559) 292-1981 to obtain an authorization number (CA number if returned for credit, and RA number if
	¥	Two years on Esprit¨ and WW5700 series window wiper (excluding wiper blades).
					returned for repair).
	¥	Eighteen months on DX Series digital video recorders and NVR300 network video recorders.			All merchandise returned for credit may be subject to a 20% restocking and refurbishing charge.
	¥	One year (except video heads) on video cassette recorders (VCRs). Video heads will be covered
		for a period of six months.			Goods returned for repair or credit should be clearly identified with the assigned CA or RA number and
	¥	Six months on all pan and tilts, scanners or preset lenses used in continuous motion applica-			freight should be prepaid. Ship to the appropriate address below.
		tions (that is, preset scan, tour and auto scan modes).			If you are located within the continental U.S., Alaska, Hawaii or Puerto Rico send the goods to:
	Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco shipment.				Service Department
	All goods requiring warranty repair shall be sent freight prepaid to Pelco, Clovis, California. Repairs
					Pelco
	made necessary by reason of misuse, alteration, normal wear, or accident are not covered under
					3500 Pelco Way
	this warranty.
					Clovis, CA 93612-5699
	Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the				If you are located outside the continental U.S., Alaska, Hawaii or Puerto Rico and are instructed to return
	specific use or application made of the Products. PelcoÕs liability for any claim, whether based on
					goods to the USA, you may do one of the folllowing:
	breach of contract, negligence, infringement of any rights of any party or product liability, relating
	to the Products shall not exceed the price paid by the Dealer to Pelco for such Products. In no				If the goods are to be sent by a COURIER	If the goods are to be sent by a FREIGHT
	event will Pelco be liable for any special, incidental or consequential damages (including loss of
					SERVICE, send the goods to:	FORWARDER, send the goods to:
	use, loss of profit and claims of third parties) however caused, whether by the negligence of
					Pelco	Pelco c/o Expeditors
	Pelco or otherwise.
	The above warranty provides the Dealer with specific legal rights. The Dealer may also have				3500 Pelco Way	473 Eccles Avenue
					Clovis, CA 93612-5699 USA	South San Francisco, CA 94080 USA
	additional rights, which are subject to variation from state to state.					Phone: 650-737-1700
						Fax: 650-737-0933
REVISION HISTORY
Manual #			Date	Comments
C936M			5/91	Original version.
C936M-A			6/04	Updated manual layout.
Pelco®, the Pelco® logo, Spectra®, Genex®, Esprit®, Camclosure®, Coaxitron® and Legacy® are registered trademarks of Pelco.						© Copyright 2004, Pelco.All rights reserved.

Worldwide Headquarters	3500 Pelco Way	Clovis, California 93612 USA
USA & Canada	Tel: 800/289-9100	Fax: 800/289-9150
International	Tel: 1-559/292-1981	Fax: 1-559/348-1120

www.pelco.com

ISO9001

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