4.00
(10.16)
1.00 (2.54)
1.00 (2.54)
MOUNT FLANGE
NOTE: VALUES IN PARENTHESES ARE CENTIMETERS; ALL OTHERS ARE INCHES
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| Figure 2. |
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| WARRANTY AND RETURN INFORMATION |
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| WARRANTY |
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| If a warranty repair is required, the Dealer must contact Pelco at (800) |
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| Pelco will repair or replace, without charge, any merchandise proved defective in material | to obtain a Repair Authorization number (RA), and provide the following information: |
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| or workmanship for a period of one year after the date of shipment. |
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| 1. Model and serial number |
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| Exceptions to this warranty are as noted below: | 2. Date of shipment, P.O. number, Sales Order number, or Pelco invoice number |
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| • Five years on the following fixed camera models: | 3. Details of the defect or problem |
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| If there is a dispute regarding the warranty of a product which does not fall under the warranty |
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| • Three years on all other fixed camera models (including Camclosure® Integrated |
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| Camera Systems) and Genex® Series (multiplexers, server, and keyboard). | conditions stated above, please include a written explanation with the product when returned. |
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| • Two years on all standard motorized or fixed focal length lenses. | Method of return shipment shall be the same or equal to the method by which the item was |
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| • Two years on Legacy®, CM6700/CM6800/CM8500/CM9500/CM9700 Series Matrix, |
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| received by Pelco. |
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| DF5 and DF8 Series Fixed Dome products. |
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| • Two years on Spectra®, Esprit®, and PS20 Scanners, including when used in continuous | RETURNS |
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| motion applications. |
| In order to expedite parts returned to the factory for repair or credit, please call the factory at (800) |
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| • Two years on Esprit® and WW5700 series window wiper (excluding wiper blades). |
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| • Eighteen months on DX Series digital video recorders and NVR300 network video | and RA number if returned for repair). |
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| recorders. |
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| All merchandise returned for credit may be subject to a 20% restocking and refurbishing charge. |
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| • One year (except video heads) on video cassette recorders (VCRs). Video heads will be |
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| covered for a period of six months. | Goods returned for repair or credit should be clearly identified with the assigned CA or RA number |
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| • Six months on all pan and tilts, scanners or preset lenses used in continuous motion | and freight should be prepaid. Ship to the appropriate address below. |
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| applications (that is, preset scan, tour and auto scan modes). | If you are located within the continental U.S., Alaska, Hawaii or Puerto Rico, send goods to: |
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| Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco | Service Department |
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| shipment. All goods requiring warranty repair shall be sent freight prepaid to Pelco, Clovis, | Pelco |
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| California. Repairs made necessary by reason of misuse, alteration, normal wear, or | 3500 Pelco Way |
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| accident are not covered under this warranty. | Clovis, CA |
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| Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from | If you are located outside the continental U.S., Alaska, Hawaii or Puerto Rico and are instructed to |
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| the specific use or application made of the Products. Pelco’s liability for any claim, whether | return goods to the USA, you may do one of the following: |
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| based on breach of contract, negligence, infringement of any rights of any party or product | If the goods are to be sent by a COURIER | If the goods are to be sent by a FREIGHT |
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| liability, relating to the Products shall not exceed the price paid by the Dealer to Pelco for |
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| such Products. In no event will Pelco be liable for any special, incidental or consequential | SERVICE, send the goods to: | FORWARDER, send the goods to: |
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| damages (including loss of use, loss of profit and claims of third parties) however caused, | Pelco | Pelco c/o Expeditors |
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| whether by the negligence of Pelco or otherwise. | 3500 Pelco Way | 473 Eccles Avenue |
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| Clovis, CA | South San Francisco, CA 94080 USA |
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| The above warranty provides the Dealer with specific legal rights. The Dealer may also |
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| have additional rights, which are subject to variation from state to state. |
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REVISION HISTORY |
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Manual # Date | Comments |
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C219M | 6/97 | Original version. (Manual created as a result of ECO # 9537.) |
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6/04 | Added a model in black, |
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Pelco, the Pelco logo, Camclosure, Genex, Legacy, Spectra, and Esprit are registered trademarks of Pelco.
World Headquarters • 3500 Pelco Way • Clovis, California 93612 USA • www.pelco.com
USA & Canada • Tel:
International • Tel: