PRODUCT WARRANTY AND RETURN INFORMATION

WARRANTY

Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one year after the date of shipment.

Exceptions to this warranty are as noted below:

•Five years on fiber optic products and TW3000 Series unshielded twisted pair (UTP) transmission products.

•Three years on Spectra® IV products.

•Three years on Genex® Series products (multiplexers, server, and keyboard).

•Three years on DX Series digital video recorders, DVR5100 Series digital video recorders, DigitalSENTRY® Series hardware products, DVX Series digital video recorders, NVR300 Series network video recorders, and Endura® Series distributed network-based video products.

•Three years on Camclosure® and Pelco-branded fixed camera models, except the CC3701H-2, CC3701H-2X, CC3751H-2, CC3651H-2X, MC3651H-2, and MC3651H-2X camera models, which have a five-year warranty.

•Three years on PMCL200/300/400 Series LCD monitors.

•Two years on standard motorized or fixed focal length lenses.

•Two years on Legacy®, CM6700/CM6800/CM9700 Series matrix, and DF5/DF8 Series fixed dome products.

•Two years on Spectra III™, Spectra Mini, Esprit®, ExSite®, and PS20 scanners, including when used in continuous motion applications.

•Two years on Esprit and WW5700 Series window wiper (excluding wiper blades).

•Two years (except lamp and color wheel) on Digital Light Processing (DLP®) displays. The lamp and color wheel will be covered for a period of 90 days. The air filter is not covered under warranty.

•Two years on Intelli-M®eIDC controllers.

•One year (except video heads) on video cassette recorders (VCRs). Video heads will be covered for a period of six months.

•Six months on all pan and tilts, scanners, or preset lenses used in continuous motion applications (preset scan, tour, and auto scan modes).

Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco shipment. All goods requiring warranty repair shall be sent freight prepaid to a Pelco designated location. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this warranty.

Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the specific use or application made of the Products. Pelco’s liability for any claim, whether based on breach of contract, negligence, infringement of any rights of any party or product liability, relating to the Products shall not exceed the price paid by the Dealer to Pelco for such Products. In no event will Pelco be liable for any special, incidental, or consequential damages (including loss of use, loss of profit, and claims of third parties) however caused, whether by the negligence of Pelco or otherwise.

The above warranty provides the Dealer with specific legal rights. The Dealer may also have additional rights, which are subject to variation from state to state.

If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or (559) 292-1981 to obtain a Repair Authorization number (RA), and provide the following information:

1.Model and serial number

2.Date of shipment, P.O. number, sales order number, or Pelco invoice number

3.Details of the defect or problem

If there is a dispute regarding the warranty of a product that does not fall under the warranty conditions stated above, please include a written explanation with the product when returned.

Method of return shipment shall be the same or equal to the method by which the item was received by Pelco.

RETURNS

To expedite parts returned for repair or credit, please call Pelco at (800) 289-9100 or (559) 292-1981 to obtain an authorization number (CA number if returned for credit, and RA number if returned for repair) and designated return location.

All merchandise returned for credit may be subject to a 20 percent restocking and refurbishing charge.

Goods returned for repair or credit should be clearly identified with the assigned CA or RA number and freight should be prepaid.

1-8-08

REVISION HISTORY

Manual #

Date

Comments

C2608M

3/06

Original version.

C2608M-A

3/08

Revised mounting instructions.

Pelco, the Pelco logo, Camclosure, DigitalSENTRY, Endura, Esprit, ExSite, Genex, Intelli-M, Legacy, and Spectra are registered trademarks of Pelco, Inc.

Spectra III is a trademark of Pelco, Inc.© Copyright 2008, Pelco, Inc. All rights reserved. DLP is a registered trademark of Texas Instruments Incorporated.

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Pelco WM5003-3U manual Product Warranty and Return Information, Revision History, Returns, Manual # Date Comments
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WM5003-3U specifications

The Pelco WM5003-3U is an advanced wall mount designed specifically for enhancing the installation and performance of video surveillance cameras. This robust and versatile mount provides an ideal solution for securing cameras in various indoor and outdoor environments, ensuring they remain stable and effectively capture critical footage.

One of the primary features of the WM5003-3U is its sturdy construction, built to withstand various weather conditions and environmental challenges. Made from high-quality materials, this wall mount is designed for durability, providing optimal support for cameras regardless of their size or weight. The mount is capable of supporting a wide range of camera models, making it a flexible option for users with diverse security needs.

Another key technology integrated into the WM5003-3U is its adjustment capabilities. The mount allows for easy tilt and rotation, enabling users to achieve the perfect angle for their surveillance needs. This adjustability is crucial for ensuring optimal coverage of designated areas, effectively reducing blind spots and enhancing the overall efficiency of the surveillance system.

The WM5003-3U features a streamlined design that promotes ease of installation. The mount typically comes with comprehensive mounting instructions and includes all necessary hardware for a straightforward installation process. This user-friendly design minimizes downtime and simplifies the setup, allowing security personnel to quickly get cameras operational.

In addition to its physical characteristics, the Pelco WM5003-3U is engineered to accommodate cable management solutions. Proper cable management is vital for maintaining a clean installation that prevents unsightly tangles and potential damage to cables, ensuring the longevity of the equipment.

Compatibility is another important aspect of the WM5003-3U, as it works seamlessly with various Pelco camera models and other brands, making it a highly versatile choice for any surveillance system. This adaptability makes it a great investment for facilities looking to upgrade or expand their security infrastructure.

In summary, the Pelco WM5003-3U wall mount is a reliable, durable, and flexible solution for mounting video surveillance cameras. Its features, including robust construction, adjustable design, easy installation, cable management capabilities, and wide compatibility, make it an essential component for any effective security system. Whether used in commercial, industrial, or residential settings, the WM5003-3U ensures that cameras are positioned perfectly for optimal coverage, enhancing safety and security.
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