Peripheral Electronics PGHSB1 owner manual Troubleshooting, Symptom, Cause, Remedy

8. Troubleshooting

Symptom	Cause	Remedy
When I listen to	Factory antenna	Use Gateway to access HD Radio
the factory AM or	cable is connected	source. This will provide all AM and
FM radio there	to the HD Radio	FM reception for your vehicle.
is only static, no	tuner.
audio.
No AM or FM	Factory antenna	remove from factory radio, connect
reception using the	cable is not	into HDRT module. Note* some
HD Radio source	connected to the HD	vehicles need to use the supplied
	Radio tuner (HDRT)	antenna adaptor to make this
		connection.
Radio shows iPod	iPod cable is not	Verify the docking cable is connected
not connected	connected to iPod or	to the Media Gateway, and the iPod
	Gateway.
I can not correctly	the iPod firmware	Update iPod firmware for free at http://
control the iPod	may be out of date.	www.apple.com/ipod/download
through the radio.
I have updated my	sometimes the	Press and hold the click wheel (center
iPod’s firmware	iPods needs to be	button) and the menu button for 10
and still have	reset	seconds. This will reboot the iPod.
control issues		YOU WILL NOT LOOSE MUSIC on
		the iPod by doing this reset
I don’t see iPod	the radio is	Press the Text / Scan button to see
artist or song	displaying a different	text
information on the	text field
screen
I can’t use my	the iPod is in	Press the Aux / Sat button and select
iPod’s click wheel	external control	AUX 2 source to control the iPod
to select music	mode. This allows	manually using the click wheel
	text to be displayed
	on the radio screen
the Media	the Gateway needs	disconnect the Gateway interface from
Gateway does	to be reset when	the vehicle. Let it sit without power
not recognize the	connecting a new	for 5 minutes. Use the 8-pin to 8-pin
HD Radio tuner	component such as	HDRT cable to connect the Tuner to
(HDRT)	the HDRT	the Media Gateway, then connect to
		the vehicle

8