Petsafe pbc12104 manuel dutilisation International Warranty, Claims Procedure

Models: pbc12104

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This non-transferrable limited warranty is in lieu of all other express warranties. PetSafe® expressly disclaims and excludes all other warranties, express or implied, including without limitation, the warranties of merchantability and fitness for a particular purpose. PetSafe® also disclaims and excludes all liability for incidental, consequential, punitive, direct, indirect, special or any other damages arising out of or connected with the purchase, use or misuse of this product or for the breach of any express or implied warranties or breach of contract or otherwise. Purchaser assumes all risks and liabilities from the use or misuse of this product. PetSafe® does not authorize any other person or agent to make any other express or implied warranties.

Furthermore, PetSafe® will not be liable for any loss, damage or injury resulting from delay in delivery of replacement parts or for any failure by PetSafe® to perform covered repair work due to circumstances beyond PetSafe’s control.

GOVERNING LAW: This non-transferrable limited warranty shall be governed by the law of the State of Tennessee, U.S.A., and by the laws of the United States of America, excluding their conflicts of laws principles. Furthermore, the United Nations Convention on Contracts for the International Sale of Goods is hereby excluded in its entirety from application to this non-transferrable limited warranty. Jurisdiction and venue shall be exclusive to the courts of Knox County, Tennessee.

These warranties give you specific legal rights, and you may also have other rights that vary from state to state or country to country. Some states or countries do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

International Warranty

This Product has a 3 year warranty from the original date of purchase against faulty materials or workmanship (the “Warranty”). This Warranty is for the benefit of the original retail consumer purchaser only, cannot be assigned to any third party and shall not be enforceable by virtue of the Contracts (Rights of Third Parties) Act 1999 by any party other than the original retail consumer purchaser. This Product will (at the discretion of Radio Systems® Corporation) either be repaired or replaced (in whole or in part) with new or refurbished parts free of charge for 3 years from the original date of purchase; providing always that the following conditions are satisfied:

1.The Warranty has been registered within 30 days of original purchase. To register this Warranty, please visit the Product’s website or contact the authorised customer care centre nearest to your place of purchase. A list of relevant customer care centre telephone numbers can be found on the Product’s website: www.petsafe.net

2.Fitting and installation instructions have been followed correctly in accordance with the Operating Guide;

3.This Product has been used only for the purpose for which it is intended and in accordance with the Operating Guide;

4.This Product has not been misused or handled carelessly;

5.This Product has been purchased by the user for domestic use and not used for hire purposes;

6.Repairs have not been attempted other than by our service staff or, authorised dealers.

Claims Procedure

Any claim made under this Warranty should be made directly to the relevant customer care centre. The claim itself should be made in a letter setting out the date and place of purchase and a brief explanation of the problem which has led to the claim. This letter should then be sent, together with proof of the purchase date in the form of a receipt, to the relevant customer care centre. Radio Systems® Corporation retain the right to request the return of

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Petsafe pbc12104 manuel dutilisation International Warranty, Claims Procedure