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Philips 107G Customer Care & Warranty, PACIFIC Australia New Zealand, AFRICA Morocco South Africa

Models: 107G

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Customer Care and Warranty

Customer Care & Warranty

PLEASE SELECT YOUR COUNTRY/AREA TO READ THE WARRANTY COVERED:

WESTERN EUROPE: Austria • Belgium • Cyprus • Denmark • France • Germany • Greece • Finland • Ireland • Italy • Luxembourg • the Netherlands • Norway • Portugal • Sweden • Switzerland • Spain • United Kingdom

EASTERN EUROPE: Czech Republic • Hungary • Poland • Russia • Turkey • Bulgaria

LATIN AMERICA: Antilles • Argentina • Brazil • Chile • Colombia • Mexico • Paraguay • Peru • Uruguay • Venezuela

NORTH AMERICA: USA & Canada

PACIFIC: Australia • New Zealand

ASIA: Bangladesh • China • Hong Kong • India • Indonesia • Japan • Korea • Malaysia • Pakistan • Philippines • Singapore • Taiwan • Thailand

AFRICA: Morocco • South Africa

MIDDLE EAST: Dubai • Egypt

file:///D/EDFU/crt_17_5/edoc/ENGLISH/WARRANTY/WARRANTY_107G.HTM7/15/2004 5:35:58 PM

Page 19

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Philips 107G user manual Customer Care & Warranty, Please Select Your Country/Area To Read The Warranty Covered

Contents

file///D/EDFU/crt175/edoc/ENGLISH/107G/manual.html7/15/2004 53525 PM electronic users manualSafety precautions and maintenance Safety and Troubleshooting InformationRETURN TO TOP OF THE PAGE RETURN TO TOP OF THE PAGE About This Electronic Users ManualAbout This Guide Other Documents You May NeedRETURN TO TOP OF THE PAGE Notational DescriptionsRETURN TO TOP OF THE PAGE Notes, Cautions, and WarningsAbout This Electronic Users Manual 2003 Koninklijke Philips Electronics N.V107G5 Product FeaturesTechnical Specifications Product InformationsRGB WHITE COLOR TEMPERATURESCANNING VIDEORETURN TO TOP OF THE PAGE Automatic Power SavingPower Management Definition These information are subject to change without noticeRETURN TO TOP OF THE PAGE Physical SpecificationsThese information are subject to change without notice PinNo. Assignment Pin AssignmentPinNo. Assignment ViewsRETURN TO TOP OF THE PAGE Front View Rear View107G Product Information Front View Rear View 6G3B11 Multimedia Base option Installing your MonitorFront View RETURN TO TOP OF THE PAGE Rear Viewand + buttons, are used for adjusting the OSD of your monitor Installing your MonitorInstalling your Monitor 1. Power in - attach power cable hereRETURN TO TOP OF THE PAGE What is the On-Screen Display? On-Screen DisplayDescription of the On-Screen Display The OSD Tree The OSD Controls Description of the On Screen DisplayRETURN TO TOP OF THE PAGE The OSD TreeOn-Screen Display On-Screen Display RETURN TO TOP OF THE PAGEOn-Screen Display AFRICA Morocco South Africa Customer Care & WarrantyPLEASE SELECT YOUR COUNTRY/AREA TO READ THE WARRANTY COVERED PACIFIC Australia New Zealand4. What is Philips Monitors USB hub solution? Frequently Asked Questions2. What is USB? 3. What is a USB hub?6. What models are Mac compatible? 7. What is TCO?8. What is MPR? SafetyVisual Ergonomics 10. How do I enable the energy saving function?11. What is refresh rate? Energy Saving15. What if I get lost when making monitor adjustments? 12. Why does the picture on the screen appear to flicker?13. How do I adjust my monitors resolution? 14. How can I adjust the size, position and rotation of my screen?18. Why is LightFrame™ important to me? 16. What is LightFrame™ ?17. How does LightFrame™ work? 20. Will LightFrame™ shorten the life of a monitor? 19. Will anyone else have this?25. What is Philips monitors solution for audio? 23. What is XtraSpace Design XSD?24. How did Philips achieve XtraSpace Design? 30. What does Auto Calibrate do? 27. What are Philips Multimedia Bases specifications?28. Why is a Multimedia Base better than separate speakers? 26. Which models can be incorporated with the Multimedia Base?33. When should calibration be performed? 31. How does Philips Auto Calibrate feature benefit me?32. How does Auto Calibrate work? 38. What is Moire? Why does my monitor have this wavy phenomenon? 37. Why does my monitor display Out of Range?36. My screen shows NO SYNC INPUT , how can I get rid of this? 41. When I degauss my monitor, it makes a loud noise. Is this normal? 39. What is CustoMax?44. The picture appears too dim. How can I correct this? 42. How do I adjust the picture on the screen?46. How can I increase the color display of my monitor? 47. Why is there no picture on my monitor?Try and repeat step 48 above A B C D E F G H I J K L M N O P Q R S T U V W X Y Z GlossaryBalanced pincushion BNC connectionRETURN TO TOP OF THE PAGE Color temperatureCE Mark ContrastConvergence-error correction Convergence errorPoints where convergence error is specified DDC Display Data Channel CustoMaxRETURN TO TOP OF THE PAGE Digital control DDC 1/2BDDC 2Bi DegaussingElectromagnetic radiation standards Dot rateRETURN TO TOP OF THE PAGE EMI Electrical Magnetic Interference FlickerMPR-II Electromagnetic radiation standardsINF File HertzHorizontal dot pitch Horizontal scanning frequencyNon-interlaced Interlaced/non-interlacedINF file Information File InterlacedLow-frequency electric and magnetic fields LinearityLine frequency Low-emission monitorRETURN TO TOP OF THE PAGE Moiré effectMultiSync monitor See also Electromagnetic radiation standardsRETURN TO TOP OF THE PAGE OSD On Screen DisplayOverscan Non-interlacedPixel Parallelogram DistortionPhosphor Pin-cushion DistortionRefresh rate ResolutionPlug-and-Play RasterARAS Anti-Reflection, Anti-Static coating Screen coatingsAnti-Static coatings AGAS Anti-Glare, Anti-Static coatingAGRAS Anti-Glare anti-Reflection Anti-Static coating Self-test functionShape The ARAS coating reflects only about 0.5% of the incident lightRETURN TO TOP OF THE PAGE SOG Synchronization On GreenUSB or Universal Serial Bus TTL signalTilt function Trapezoid distortionDevice In short, USB transforms todays Plug-and-Pray into true Plug-and-PlayRETURN TO TOP OF THE PAGE UPS Universal Power SupplyDownstream UpstreamVESA Vertical dot pitchVertical scanning frequency Vertical sync pulsesRETURN TO TOP OF THE PAGE VIS Viewable Image Size107B.pdf Download and PrintDownload instructions Printing instructionsDownload and Print 107P.pdf 107S.pdf 107T.pdf 107X.pdfCheck these items TroubleshootingCommon Problems Having this problem?No color or intermittent color Color appears blotchy RETURN TO TOP OF THE PAGE TroubleshootingTCO 99 Information For TCO Model Only Why do we have environmentally labeled computers?Regulatory Information Information for UK onlyWhat does labeling involve? Cadmium Environmental RequirementsFlame retardants RETURN TO TOP OF THE PAGELead TCO 03 Information For TCO Model OnlySome of the features of the TCO03 Display requirements Ergonomics CongratulationsEcology Electrical safetyEnergy EmissionsE-mail marten.ten.houten@philips.com Recycling Information for Customersepa.gov.tw E-mail job.chiu@philips.comRETURN TO TOP OF THE PAGE CE Declaration of ConformityEnergy Star Declaration PHILIPS 107G5RETURN TO TOP OF THE PAGE Federal Communications Commission FCC Notice U.S. OnlyRETURN TO TOP OF THE PAGE Commission Federale de la Communication FCC DeclarationRETURN TO TOP OF THE PAGE EN 55022 Compliance Czech Republic OnlyVCCI Notice Japan Only RETURN TO TOP OF THE PAGERETURN TO TOP OF THE PAGE Class B ITEMIC Notice South Korea Only Class B DeviceRETURN TO TOP OF THE PAGE Polish Center for Testing and Certification NoticeVAROITUS North Europe Information Nordic CountriesVARNING ADVARSELErgonomie Hinweis nur Deutschland BSMI Notice Taiwan OnlyRETURN TO TOP OF THE PAGE 1. Remove fuse cover and fuse End-of-Life DisposalInformation for UK only WARNING - THIS APPLIANCE MUST BE EARTHEDHow to connect a plug Regulatory Information RETURN TO TOP OF THE PAGEFor units set at 230 Other Related InformationInformation for Users in the U. S For units set at 115RETURN TO TOP OF THE PAGE Technical SpecificationsDescription of the Controls 6G3B11 Multimedia Base optionInstalling your Multimedia Pedestal Installing the adapter Power adapter Installation1. To INSTALL 2. To UN-INSTALLDC input PC power cordPower outlet Multimedia Base6G3B11 Multimedia Base option RETURN TO TOP OF THE PAGECONTRAST The OSD ControlsDescription of the On-Screen Display The OSD Tree BRIGHTNESSRETURN TO TOP OF THE PAGE LANGUAGEThe OSD Controls ZOOM3 Press the or button until the desired language is highlighted RETURN TO TOP OF THE PAGE1 Press the button on the monitor. The MAIN CONTROLS window appears RETURN TO TOP OF THE PAGE ADJUST HORIZONTALRETURN TO TOP OF THE PAGE 4 Press the or button to move the image to the left or rightADJUST VERTICAL 4 Press the or button to move the image up or down ADJUST SIDE CURVE ADJUST SHAPERETURN TO TOP OF THE PAGE confirm 5 To adjust the pincushion, press the or button,press theto confirm6 When the pincushion is adjusted, press the button to highlight BALANCED. PressADJUST SIDE ANGLES highlighted button. The ADJUST SHAPE window appears. ADJUST SIDE CURVE should be4 Press the button to highlight ADJUST SIDE ANGLES 3 Press the6 To adjust the trapezoid, press the or button ROTATE IMAGE Not available in all models RETURN TO TOP OF THE PAGE ADJUST COLOR1 Press the button on the monitor. The MAIN CONTROLS window appears 4 Press the RETURN TO TOP OF THE PAGE RESET TO FACTORY SETTINGSRETURN TO TOP OF THE PAGE 3 Press the button. The RESET TO FACTORY SETTINGS window appearsDEGAUSS EXTRA CONTROLSADJUST MOIRE Not available in all models The OSD Controls button. The EXTRA CONTROLS window appears. ADJUST MOIRE will be3 Press the highlightedpressto confirm RETURN TO TOP OF THE PAGE CLOSE MAIN CONTROLSThe OSD Controls Your International Guarantee International Guarantee WHAT IS COVERED? LIMITED WARRANTYComputer MonitorClick here to access the Warranty Registration Card One Year ExchangeTO GET WARRANTY SERVICE IN CANADA Where CAN I GET MORE INFORMATION and HOW CAN I OBTAIN SERVICE?Before Requesting Service TO GET WARRANTY SERVICE IN U.S.A., PUERTO RICO OR U.S. VIRGIN ISLANDSto state/province United States GuaranteePhilips Customer Care Center, P. O. Box 2976, Longview, TX Eastern Europe Consumer Information CentersPOLAND Latin AmericaPhone Fax SLOVENIACOLOMBIA ARGENTINABRASIL CHILEURUGUAY CanadaPARAGUAY PERUAUSTRALIA PacificAsia CANADASHANHAI No. 1102 wuding road, jing an district, 200040 Shanghai CHINAHONG KONG 510070 Guangzhou P.R. China Phone 800 820 5128 Toll FreeBOMBAY Philips India Customer Relation Centre Bandbox House INDIAINDONESIA MALAYSIA Fax021-772JAPAN KOREAPHILIPPINES Fax02-3789Africa Fax021-772DUBAI Middle EastMOROCCO SOUTH AFRICAConsumer Information Centers It Takes Only A Moment To WARRANTY REGISTRATION CARDWARRANTY VERIFICATION PROTECT YOUR INVESTMENTDATED-TIME 1533-13754 NY DEPOSIT1533 BOX PO MATERIAL