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Philips 170B5 Troubleshooting, Common Problems, Having this problem?, Check these items, FAQs

Models: 170B5

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• Safety and

Troubleshooting

• Safety and

Troubleshooting

• FAQs

• Common

Problems

• Imaging

Troubleshooting

This page deals with problems that can be corrected by the user. If the problem still persists after you have tried these solutions, contact your nearest Philips dealer.

Problems

• Regulatory

Information

• Other Related

Information

Common Problems

Having this problem?

No Picture (Power LED not lit)

No Picture

(Power LED is amber or yellow)

Screen says

Screen says

Check these items

●Make sure the power cord is plugged into the power outlet and into the back of the monitor.

●First, ensure that the power button on the front of the monitor is in the OFF position, then press it to the ON position.

●Make sure the computer is turned on.

●Make sure the signal cable is properly connected to your computer.

●Check to see if the monitor cable has bent pins.

●The Energy Saving feature may be activated

●Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Set-Up Guide).

●Check to see if the monitor cable has bent pins.

●Make sure the computer is turned on.

●Make sure the vertical sync of input signal is within the range of 56 ~ 75 Hz.

●Change the refresh rate to 56~75Hz within 10 minutes.

●Re-power on monitor to start over again if you failed to change the refresh rate within 10 minutes.

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Philips 170B5 Troubleshooting, Common Problems, Having this problem?, Check these items, Safety and, FAQs, Imaging

Contents

e-Manual Safety Precautions and Maintenance Safety and Troubleshooting InformationSafety precautions and maintenance Installation LocationsRETURN TO TOP OF THE PAGE Avoid exposure to heat and extreme coldAbout This Guide Notational Descriptions About This ManualAbout This Guide Notational DescriptionsAbout This Manual RETURN TO TOP OF THE PAGE2004 Koninklijke Philips Electronics NV SmartManage Product Features Product InformationProduct Features Technical SpecificationsAudio Optical characteristicsSCANNING VIDEO33 user definable modes Resolution & Preset Modes15 factory preset modes sRGBH. freq kHz Automatic Power SavingPower Management Definition ResolutionSignal Physical SpecificationsSignal SignalT.M.D.S. Data2/4 AssignmentAssignment 1Tilt Product ViewsFront View Product Description Physical FunctionProduct Information 2Swivel 3Height adjustmentRETURN TO TOP OF THE PAGE Front View Product Description Installing Your LCD MonitorVOLUME Connecting to Your PC The BaseRETURN TO TOP OF THE PAGE Rear ViewOptimizing Performance RETURN TO TOP OF THE PAGE More about FP setup04.exeInstalling Your LCD Monitor Description of the On Screen Display On-ScreenDisplayAnalog signal input What is the On-ScreenDisplay?On-ScreenDisplay Digital signal inputOn-ScreenDisplay RETURN TO TOP OF THE PAGEMIDDLE EAST Dubai Egypt Customer Care & WarrantyNORTH AMERICA Canada USA Digital Visual Interface DVI Color temperatureGlossary D-SUBRETURN TO TOP OF THE PAGE Energy Star Computers ProgramLCD Liquid Crystal Display RETURN TO TOP OF THE PAGEGlossary Vertical refresh rateRETURN TO TOP OF THE PAGE Download and Printing Instructions Installing Download and PrintInstalling Your LCD monitor driver Installing your LCD monitor driverPrinting instructions Installing FPadjust ProgramTo install FPadjust Program Download FP setup04.exeDownload and Print RETURN TO TOP OF THE PAGEErgonomics, Ecology and Safety Standards FAQs Frequently Asked QuestionsGeneral FAQs General FAQs Screen AdjustmentsQ How do I adjust the resolution? RETURN TO TOP OF THE PAGE Screen AdjustmentsRETURN TO TOP OF THE PAGE Compatibility with other PeripheralsRETURN TO TOP OF THE PAGE LCD Panel Technologydirection RETURN TO TOP OF THE PAGE Ergonomics, Ecology and Safety StandardsRETURN TO TOP OF THE PAGE S. National Electrical Code and UL StandardsSafety and TroubleshootingCommon Problems Having this problem?Image vibrates on the screen Imaging ProblemsAUTO button not working properly Display position is incorrectRETURN TO TOP OF THE PAGE TroubleshootingGreen, red, blue, dark, and white dots remains TCO99 Environmental Requirements Regulatory InformationTCO 99 Information TCO99 Information•Philips End-of-Life Disposal Information for UK only TroubleshootingFrequently Asked Questions FAQs Environmental RequirementsOptional, only available for TCO03 version TCO03 InformationLead RETURN TO TOP OF THE PAGERETURN TO TOP OF THE PAGE Recycling Information for CustomersEmissions EcologyRETURN TO TOP OF THE PAGE CE Declaration of ConformityEnergy Star Declaration RETURN TO TOP OF THE PAGERETURN TO TOP OF THE PAGE PHILIPS 170B5RETURN TO TOP OF THE PAGE EN 55022 Compliance Czech Republic OnlyRETURN TO TOP OF THE PAGE Class B Device VCCI Notice Japan OnlyClass B ITE MIC Notice South Korea OnlyRegulatory Information RETURN TO TOP OF THE PAGEADVARSEL North Europe Nordic Countries InformationVARNING Ergonomie Hinweis nur Deutschland VAROITUSADVARSEL BSMI Notice Taiwan OnlyWARNING - THIS APPLIANCE MUST BE EARTHED End-of-LifeDisposalInformation for UK only How to connect a plug Information for Users in the U. S Other Related InformationSafety and Troubleshooting FAQs Troubleshooting Regulatory InformationIntroduction SmartManageSmartManage Features and Benefits SmartManage Features and BenefitsClick Philips SmartControl tab SmartManage Product InformationGeneral Page SmartManage RETURN TO TOP OF THE PAGEAutomatic Power Saving Physical Specification Philips Pixel Defect PolicySmartManage Product Features Resolution & Preset Modes170P5 BRIGHT DOTACCEPTABLE LEVEL DEFECTS170P5 BLACK DOTACCEPTABLE LEVEL DEFECTSPhilips Pixel Defect Policy RETURN TO TOP OF THE PAGEVGA signal cable Connecting to Your PCAccessory Pack Power cordCable management 2Connect to PC Unfold and Fold the Base Unfold the Base The BaseFront View Product Description Accessory Pack Connecting to your PC Getting StartedRETURN TO TOP OF THE PAGE 1 Push down the head of monitorRemove the Base Condition for VESA standard mounting applications1 Remove the top cover The Base RETURN TO TOP OF THE PAGEYour LCD Monitor Getting StartedConnecting to Your PC Getting Started Getting StartedFor Windows XP For WindowsGetting Started dialog boxRETURN TO TOP OF THE PAGE Thank you for purchasing this Philips monitor Your Philips F1rst Choice WarrantyWhat is covered? What is excluded?Just a phone call away Just a click awayYour Philips F1rst Choice Warranty Your International Guarantee International Guarantee WHO IS COVERED? LIMITED WARRANTY Computer MonitorWHAT IS COVERED? WHAT IS EXCLUDED?Philips Customer Care Center 877 835-1838or Where IS SERVICE AVAILABLE?Where CAN I GET MORE INFORMATION? Before Requesting ServiceTO GET WARRANTY SERVICE IN CANADA F1rst Choice Contact Information Eastern Europe Consumer Information CentersRUSSIA Latin AmericaSLOVENIA POLANDCOLOMBIA ARGENTINABRASIL CHILEURUGUAY CanadaPARAGUAY PERUAUSTRALIA PacificAsia CANADAHONG KONG BEIJING Beijing Authorized Service CentreCHINA INDONESIA INDIAPhone 91-20-7122048 ext Fax BOMBAY PAKISTAN KOREAMALAYSIA TAIWAN AfricaPHILIPPINES SINGAPOREDUBAI Middle EastMOROCCO SOUTH AFRICAConsumer Information Centers