Troubleshooting & FAQs
EN User manual
Customer care and warranty
192E2SB2
Table of Contents
1.1 Safety precautions and maintenance
Maintenance
Operation
Do not block the ventilation holes on the cabinet
Service
The casing cover should be opened only by qualified service personnel
Do not leave your monitor in a car/trunk under direct sun light
1.2 Notational Descriptions
1.3 Disposal of product and packing material
Waste Electrical and Electronic Equipment WEEE
Recycling Information for Customers
2. Setting up the monitor
2.1 Installation Package contents
Install base stand
Power cord
Connecting to your PC 2.2 Operating the monitor
Kensington anti-thief lock AC power input
1. Connect the power cord to the back of the montior firmly
2. Turn off your computer and unplug its power cable
Description of the On Screen Display What is On-Screen Display OSD?
The OSD Menu
Basic and simple instruction on the control keys
Main menu
Resolution notification
Physical Function Tilt
Remove the Base Condition For VESA standard mounting applications
1. Remove the 4 screw covers
2. Remove the 4 screws and then remove the base from the monitor
100mm 100mm
3.1 SmartImage Lite What is it?
Why do I need it?
How to enable SmartImage Lite?
Except using key to scroll down, you can also
There are 3 modes to be selected Standard
Internet, and Game
Why do I need it?
How does it work?
Installation Follow the instruction and complete the installation
You can adjust more options without wizard by Standard pane
3.3 Philips SmartControl Lite
First launch -Wizard
Start with Standard pane Adjust menu
You can follow the instruction and do the adjustment
Cancel prompts user if you want to cancel installation
4. To return to Color home pane, click the Cancel button
Color menu
Refer to below table for sub-menu item base on your input
Example for Color Calibration
Previous button is disabled until the second color screen
Final next goes FilePresets pane
Cancel closes the UI and returns to the plug in page SmartImage Lite
Displays current preference settings
SmartControl Lite - When selected the About Screen is displayed
Facoty Preset can also be called from the drop down menu
SmartImage Lite - Check current settings, Standard, Internet, Game
On single input displays, this pane will not be visible
Task Tray Menu Enabled
Task Tray Menu Disabled
The task tray has five entries
Technical Support - displays the tech support page
3.4 Philips Flat Panel Monitors Pixel Defect Policy
Pixels and Sub pixels
Types of Pixel Defects
Bright Dot Defects
BRIGHT DOT DEFECTS
ACCEPTABLE LEVEL
BLACK DOT DEFECTS
TOTAL DOT DEFECTS
4 Technical Specifications
Power
This data is subject to change without notice
4.1 Resolution & Preset Modes
4.2 Automatic PowerSaving
For 192E2SB2
Maximum Resolution
5 Regulatory Information
Commission Federale de la Communication
FCC Declaration
Réorienter ou déplacer lantenne de réception
Augmenter la distance entre léquipement et le récepteur
Polish Center for Testing and Certification Notice
Ergonomie Hinweis nur Deutschland
2. nur original-Ersatzteile verwendet werden
3. bei Ersatz der Bildröhre nur eine bauartgleiche eingebaut wird
ACHTUNG BEIM AUFSTELLEN
6 Customer care and warranty
What is excluded?
F1rst Choice Contact Information
Country
Code
Telephone number
Your Guarantee in Central and Eastern Europe
Consumer Information Centers
Alameda Raja Gabaglia, 188 - 10Andar
Address 4/5 Dursley Road,Yenorra, NSW
Address 28 Walls Rd Penrose Auckland Phone 0800 Fax
Singapore
installing or using this product, please contact Philips directly to benefit from your Philips F1rst Choice Warranty.This two-year service warranty entitles you to a swap model on-site within 48 hours of your call being received within the first year of purchase. If you have any problems with your monitor within the second or third year of purchase, we will repair it after it has been sent to the service provider at your expense and returned to you within five working days, free of charge
TO GET WARRANTY SERVICE IN U.S.A., PUERTO RICO OR U.S.VIRGIN ISLANDS
Philips Customer Care Center 877 835-1838 or
If, unfortunately, something should go wrong with this product Philips guarantees free of charge labor and replacement parts irrespective of the country where it is repaired during a period of 12 months from date of purchase.This international Philips guarantee complements the existing national guarantee obligations to you of dealers and Philips in the country of purchase and does not affect your statutory rights as a customer
7 Troubleshooting & FAQs
7.1 Troubleshooting
Image appears distorted.Text is fuzzy or blurred
7.2 SmartControl Lite FAQs
Changed video graphic adapter to another one Updated video driver
Activities on OS, such as service pack or patch
Run Windows Update and updated monitor and/or video driver
Q5. I forgot my PIN for Theft Deterrence Function.What can I do?
7.3 General FAQs
Ans. Recommended resolution for Philips 18.5 1366x768 @60Hz
Q7 How should I clean the LCD surface?
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Specifications are subject to change without notice Version 192E2SB2
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