7. Customer care and warranty

Contact Information for APMEA region:

Country

Call center

ASC

Consumer care number

 

 

 

 

Australia

NA

AGOS NETWORK PTY LTD

1300 360 386

 

 

 

 

Bangladesh

NA

Distributor: Computer Source

880-2-9141747, 9127592

Ltd (warranty buy-out)

880-2-8128848 / 52

 

 

 

 

 

 

 

 

Distributor: Neat Technology

 

Cambodia

NA

Pte Ltd (Singapore) (warranty

855-023-999992

 

 

buy-out)

 

 

 

 

 

Hong Kong /

NA

Smart Pixels Technology Ltd.

Hong Kong:Tel: +852 2619 9639

Macau

Macau:Tel: (853)-0800-987

 

 

 

 

 

 

India

NA

REDINGTON INDIA LTD

Tel: 1 800 425 6396

SMS: PHILIPS to 56677

 

 

 

 

 

 

 

Indonesia

NA

PT. Gadingsari elektronika Prima

Tel: 62 21 75909053, 75909056,

7511530

 

 

 

 

Israel

NA

Eastronics LTD

1-800-567000

 

 

 

 

Malaysia

NA

After Market Solutions (CE)

603 7953 3370

Sdn Bhd

 

 

 

 

 

 

 

Nepal

NA

Distributor: Syakar Co. Ltd

977-1-4222395

(warranty buy-out)

 

 

 

 

 

 

 

New Zealand

NA

Visual Group Ltd.

0800 657447

 

 

 

 

Pakistan

NA

Philips Consumer Service

(9221) 2737411-16

 

 

 

 

Philippines

NA

Glee Electronics, Inc.

(02) 633-4533 to 34,

(02) 637-6559 to 60

 

 

 

 

 

 

 

 

 

Philips Electronics Singapore

 

Singapore

NA

Pte Ltd (Philips Consumer Care

(65) 6882 3999

 

 

Center)

 

 

 

 

 

South Africa

NA

Sylvara Technologies Pty Ltd

086 0000 888

 

 

 

 

South Korea

NA

PCS One Korea Ltd.

080-600-6600

 

 

 

 

Sri Lanka

NA

no distributor and/or service

 

provider currently

 

 

 

 

 

 

 

 

 

PCCW

 

 

Taiwan

Teleservices

FETEC.CO

0800-231-099

 

Taiwan

 

 

 

 

 

 

Thailand

NA

Axis Computer System Co., Ltd.

(662) 934-5498

 

 

 

 

United Arab

NA

AL SHAHD COMPUTER L.L.C

00971 4 2276525

Emirates

 

 

 

 

 

 

 

 

 

FPT Service Informatic

+84 8 38248007 Ho Chi Minh City

Vietnam

NA

+84 5113.562666 Danang City

Company Ltd.

 

 

+84 5113.562666 Can tho Province

 

 

 

 

 

 

 

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Philips 196V3 user manual Contact Information for Apmea region, AL Shahd Computer L.L.C