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7.Troubleshooting & FAQs
7.3 | USB monitor FAQs |
Q1: | My monitor is not recognized by my |
| laptop OS. |
Ans.: |
|
a.Ensure that you have installed the supplied driver/ software bundled with your monitor.
b.You can download latest “DisplayLink” driver from http://www.displaylink.com/support/ downloads.php
c.You may have to
Q2: | My monitor does not display picture/ | ||||
| flickers/ shuts off and on |
| |||
Ans.: |
|
|
|
| |
| a. | The monitor requires minimum | |||
|
| USB 2.0 port connection. It will not | |||
|
| work with older USB 1.x standard. | |||
| b. | Please ensure that the both the | |||
|
| connectors of the USB "Y" cable | |||
|
| are connected to your laptop’s USB | |||
|
| ports so the monitor can draw | |||
|
| enough power to activate. | |||
| c. In rare instances, if your laptop’s | ||||
|
| 2xUSB ports do not have enough | |||
|
| power output for the monitor, in | |||
|
| that case you may need to purchase | |||
|
| an optional DC adaptor. |
| ||
|
|
|
| ||
Philips part | Description |
| Model of | ||
| number |
|
| adaptor | |
|
|
|
| ||
080G L19 41DV1 | CONSIGN ADAPTER |
| |||
|
|
| 5V 15W CHINA |
| FCH 050300 |
080G L19 41DV2 | CONSIGN ADAPTER |
| |||
|
|
| 5V/3A 15W USA |
| FUS 050300 |
080G L19 41DV3 | CONSIGN ADAPTER |
| |||
|
|
| 5V 15W EUROPE |
| FEU 050300 |
Please contact www.philips.com/support or Local Monitor Help Desk for the details.
Q3: | My monitor does not start up with my |
| stand alone desktop PC. I cannot see |
| anything with Desktop PC. |
Ans.: | Please note that the USB monitor not |
| designed to work with DOS yet. It |
| is meant to be used as a “secondary |
| display”, therefore it must be used with |
| a Laptop type of computer which has |
| a permanent primary display attached |
| to it.This is because USB monitor will |
| display images only after the Windows |
| login screen appears, as by then the |
| monitor is recognized by the system. |
Q4: | Can I use my PC on Linux/ Apple |
| system (systems other than Windows). |
Ans.: | Not at the moment. |
Q5: | I cannot find any adjustments on the |
| monitor. |
Ans.: | As the monitor works directly from |
| USB ports, it does not require any |
| adjustments at all. It is fully plug and play. |
Q6: | I cannot find power on off button on |
| the montior. |
Ans.: | You do not require any power button |
| as there is no direct power connection |
| for the monitor. Once you shut off your |
| laptop, or remove the USB connectors, |
| the monitor will turn off completely. |
Q7: | Do I need to use USB 2.0 or USB 3.0 |
| ports? |
Ans.: | You can use both technologies from |
| the PC side. The monitor has USB 2.0 |
| input. |
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