23

TV channel issues

Previously installed channels do not appear in
the channel list:
Check that the correct channel list is •
selected.

Picture issues

The TV is on, but there is no picture:
Check that the antenna is properly •
connected to the TV.
Check that the correct device is selected •
as the TV source.
There is sound but no picture:
Check that the picture settings are •
correctly set.
There is poor TV reception from an antenna
connection:
Check that the antenna is properly •
connected to the TV.
Loud speakers, unearthed audio devices, •
neon lights, high buildings and other large
objects can influen ce reception quality.
If possible, try to imp rove the reception
quality by changing the an tenna direction
or moving devices away from the T V.
If reception on only one cha nnel is poor, •
fine tune this channel.
There is poor picture quality from connected
devices:
Check that the devices are connected •
properly.
Check that the picture settings are •
correctly set.
The TV did not save your picture settings:
Check that the TV location is set to the •
home setting. This mode of fers you the
flexibility to change and save settings.
The picture does not fit the screen; it is too
big or too small:
Try using a different pic ture format. •
The picture position is incorrect:
Picture signals from s ome devices may •
not fit the screen correctly. Check the
signal output of the devi ce.
9 Troubleshooting
This section describes commonly encountered
issues and accompanying solutions.

General TV issues

The TV does not switch on:
Disconnect the power cabl e from the •
power outlet. Wait for one minu te then
reconnect it.
Check that the power cable is securely •
connected.
The remote control is not working properly:
Check that the remote control batteries •
are correctly ins erted according to th e
+/- orientation.
Replace the remote contro l batteries if •
they are flat or weak.
Clean the remote contro l and TV sensor •
lens.
The standby light on the TV blinks red:
Disconnect the power cabl e from the •
power outlet. Wait until th e TV cools
down before reconnecti ng the power
cable. If the blinking r eoccurs, contact
Philips Consumer Care .
You forgot the code to unlock the TV lock
feature
Enter ‘0711’. •
The TV menu is in the wrong language.
Change the TV menu to your pr eferred •
language.
When turning the TV on/off/to standby, you
hear a creaking sound from the TV chassis:
No action is require d. The creaking soun d •
is normal expansion an d contraction of
the TV as it cools and war ms up. This
does not impact perfo rmance.
English
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