United States Guarantee
Before contacting Philips, please prepare the following details so we can solve your problem
quickly.
● Philips type number
● Philips serial number
● Purchase date (copy of purchase may be required)
● PC environment Processor:
❍ 286/386/486/Pentium Pro/Internal memory
❍ Operating system (Windows, DOS, OS/2, Apple Macintosh)
❍ Fax/Modem/Internet program?
● Other cards installed
Having the following information available will also help speed up the process:
● Your proof of purchase indicating: date of purchase, dealer name, model and product serial
number.
● The full address to which the swap model should be delivered.
Just a phone call away
Philips’ customer help desks are located worldwide. Within the U.S. you can contact Philips
customer care Monday-Friday from 8:00 AM-9:00 PM Eastern Time (ET) and on Saturdays from
10:00 AM-5:00 PM ET hrs by using one of the contact phone numbers.
For more information on this and more great Philips products visit our website at:
Website: http://www.philips.com
file:///D|/songaiyu/PHILIPS/230E1%20CD%20EDFU/Phililps%20230E1%20081228/lcd/manual/ENGLISH/WARRANTY/WAR_USA.HTM (4 of 4)2008/12/28 02:18:41