Philips 241P4QRY, 241P4QPYK Q11 What is the optimum distance from my eyes to the Monitor screen?

11.Troubleshooting & FAQs

Q11: What is the optimum distance from my eyes to the Monitor screen?

Ans.: 80 cm is the optimal distance for comfortable reading.The sensor will advise you if you are > 90cm and < 70cm for distance activation.

Q12: What is the optimum neck angle for stress-free reading?

Ans.: The best neck angle is “straight neck!” If your posture is detected with a neck angle tilted more than 15 degrees for a pre-determined time, the sensor will advise you to correct it.

Q13: Can I change my time break activation timing?

Ans.: No, the ideal time break is deemed to be at about an hour at which interval the sensor will advise you to take time break.

Q14: I cannot take a time-break now, I have lots of work. What happens in that case?

Ans.: The sensor has detected you working for more than one hour. Once you get up from your chair, the sensor will reset itself and will re-start the count again once it detects you back on the seat. Time break is for your own good!

Q15: When does the power saving function work?

Ans.: a. User detected on seat, monitor operates normally.

b.If user is not detected on seat, monitor brightness dims after 1 minute, saving power.

c.Monitor turns off after 3 minutes,

and then enters standby mode, saving power

d.User returns to the seat, ErgoSensor returns monitor to normal operation immediately.

Q16: How is it different from my Philips PowerSensor monitor?

Ans.: ErgoSensor is a more advanced sensor which actually uses a CMOS-sensor that recognizes people and their presence or absence and is more accurate. PowerSensor uses infra-red signals to detect presence or absence and activates itself.

Q17: Can I turn the ErgoSensor off?

Ans.: Yes.

Q18: Can I turn individual functions off?

Ans.: No.

Q19: Does it require software installation?

Ans.: No, it is built in the monitor.You do not need to install anything.

Q20: The ErgoSensor module looks like a camera. Does it record anything? Can someone “see” me or “track” me? What about my privacy?!!

Ans.: No, neither it can record, nor communicate.The sensor is an independent, hardware based CMOS low resolution camera which detects you and then uses powerful algorithms to give you corrective advice. It has no data transfer capability to and from the computer.

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