Troubleshooting

•Safety and

Troubleshooting

 

Troubleshooting

 

•FAQs

 

 

This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these

•Common Problems

solutions, contact Philips customer service representative.

•Imaging Problems

Common Problems

•Regulatory Information

Having this problem

No Picture (Power LED not lit)

No Picture

(Power LED is White)

Check these items

Make sure the power cord is plugged into the power outlet and into the back of the monitor.

First, ensure that the power button on the front of the monitor is in the OFF position, then press it to the ON position.

Make sure the computer is turned on.

Make sure the signal cable is properly connected to your computer.

make sure the monitor cable has no bent pins on the connect side. If yes, repair or replace the cable.

The Energy Saving feature may be activated

Screen says

Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Set-Up Guide).

Check to see if the monitor cable has bent pins.

Make sure the computer is turned on.

AUTO button doesn't function in VGA mode

Imaging Problems

Image is not centered

The auto function is applicable only in VGA-Analog mode. If the result is not satisfactory, you can do manual adjustments via the OSD menu. Note that the Auto Function is not applicable in DVI-Digital mode as it is not necessary.

Press the Auto button.

Adjust the image position using the Phase/Clock of Setup in OSD Main Controls.

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Philips 244EI user manual Common Problems, Imaging Problems