9.Troubleshooting & FAQs

•Eliminate the vertical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Image appears blurred, indistinct or too dark

•Adjust the contrast and brightness on On-Screen Display.

An "after-image", "burn-in" or "ghost image" remains after the power has been turned off.

•Uninterrupted display of still or static images over an extended period may cause "burn in", also known as "after-imaging "

or "ghost imaging", on your screen. "Burn- in", "after-imaging", or "ghost imaging" is a well-known phenomenon in LCD panel technology. In most cases, the "burned in" or "after-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off.

•Always activate a moving screen saver program when you leave your monitor unattended.

•Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content.

•Severe” burn-in” or “after-image” or “ghost image” symptoms will not disappear and cannot be repaired.The damage mentioned above is not covered under your warranty.

Image appears distorted.Text is fuzzy or blurred.

•Set the PC’s display resolution to the same mode as monitor’s recommended screen native resolution.

Green, red, blue, dark, and white dots appears on the screen

•The remaining dots are normal characteristic of the liquid crystal used in today’s technology, Please refer the pixel policy for more detail.

The "power on" light is too strong and is disturbing

•You can adjust “power on” light using the power LED Setup in OSD main Controls.

For further assistance, refer to the Consumer Information Centers list and contact Philips customer service representative.

9.2 SmartControl Lite FAQs

Q1. I change the monitor on a PC to a different one and the SmartControl Lite becomes un-usable, what do I do?

Ans.: Restart your PC and see if SmartControl Lite can work. Otherwise, you will need to remove and re-install SmartControl Lite to ensure proper driver is installed.

Q2. The SmartControl Lite functions worked well before, but it does not work anymore, what can I do?

Ans.: If the following actions were executed, the monitor driver may need to be re- installed.

•Changed video graphic adapter to another one

•Updated video driver

•Activities on OS, such as service pack or patch

•Run Windows Update and updated monitor and/or video driver

•Windows was booted with the monitor power off or disconnected.

•To find out, please right click My Computer and click on Properties->Hardware-> Device Manager.

•If you see "Plug and Play Monitor" shows under Monitor, then you need to re-install. Simply remove SmartControl Lite and re-install it.

Q3. After installing SmartControl Lite, when clicking on SmartControl Lite tab, nothing shows up after a while or a failure message shows, what happened?

Ans.: It might be your graphic adaptor is not compatible with the SmartControl Lite. If your graphic adaptor is one of the above mentioned brands, try to download the most updated graphic adaptor driver from

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Philips 247E3L warranty SmartControl Lite FAQs, Image appears distorted.Text is fuzzy or blurred
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247E3L specifications

The Philips 247E3L is a versatile LED monitor designed to deliver stunning visuals and exceptional performance, making it an ideal choice for both professional and casual users. With its elegant design and numerous features, this monitor stands out in the competitive market.

One of the main attractions of the Philips 247E3L is its stunning 24-inch Full HD display, boasting a resolution of 1920 x 1080 pixels. This ensures that images are sharp, clear, and vibrant, providing an immersive viewing experience whether you're working on graphic design, playing games, or watching movies. The monitor features an ultra-narrow bezel, contributing to a clean and modern aesthetic that can enhance any workspace.

The Philips 247E3L utilizes advanced technologies to improve visual quality and performance. The IPS (In-Plane Switching) panel allows for excellent color reproduction and wide viewing angles, ensuring consistent image quality from various perspectives. This is particularly beneficial for collaborative work or for users who need to share their screen with others. Additionally, the monitor supports a 60Hz refresh rate, which is suitable for most applications while providing smooth motion for video playback and casual gaming.

Another noteworthy feature of the Philips 247E3L is its commitment to eye care. The monitor includes Flicker-Free technology, which reduces eye strain by minimizing flicker on the screen. Additionally, it incorporates Low Blue Mode, which filters harmful blue light emissions, making it easier on the eyes during extended usage.

Connectivity options are abundant with the Philips 247E3L. It features multiple inputs, including HDMI and VGA, allowing users to connect a range of devices such as laptops, PCs, and gaming consoles. This versatility makes it easy to integrate the monitor into various setups.

In terms of design, the Philips 247E3L is both stylish and functional. Its sleek profile and adjustable stand provide ergonomic benefits, enabling users to find the most comfortable viewing position. Furthermore, the monitor is VESA mount compatible, giving users the option to mount it on a wall or adjustable arm for a more customized workspace.

In summary, the Philips 247E3L is a feature-rich monitor that combines aesthetic appeal with practical technology. Its Full HD display, IPS panel, eye care features, and versatile connectivity make it an excellent choice for professionals and casual users alike, ensuring a quality viewing experience for any application.
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