7

Before Calling Service

Symptoms Suggested steps to take

Picture
Display
Uneven color display.• Ensure that the TV is not placed near any speakers
or magnetic objects.
•
Double image /
"ghost" image
• Check antenna, cable or set-top box.•
Snowy / noisy picture• Check antenna, cable and / or setup box
connections. Ensure that they are properly
connected.
•
Poor or no picture• Possible electrical interference from appliances or
other sources.
Check picture adjustments (brightness, contrast,
color, tint).
•
•
Sound No Sound• Check if the volume of TV is not at the minimum.
Try pressing the Volume + button of the remote
control to increase sound.
Check that the mute mode is not on. If mute mode
is on, press the Mute button on the remote control
to deactivate mute mode.
•
•
Power No power• Ensure that the TV's AC power cord is plugged into
the main socket and to your TV. If there is still no
power, disconnect the plug. Wait for 60 seconds
and re-attach plug. Turn on the TV again.
•
Remote
Control
TV does not respond
to remote control
• Try changing the batteries.
Aim remote control directly at remote control
sensor lens on TV and try pressing any button on
the remote control.
•
•