Check this List of Symptoms

and

Suggested Steps

To

Take before requesting

Service.

 

You may be

able to solve

the

problem yourself.

If you face problems connecting

the

TV to

external devices,

please

refer to the User Guide

of the

external device or

call

their service centers

for help. Charges for TV installation

and

adjustments

of customer

controls are not

covered

under

your

warranty.

 

 

SYMPTOMS

 

 

 

 

 

SUGGESTED

STEPS

TO

TAKE

 

 

Hookup

Can't get external

 

audio

equipment

 

to work

with TV.

Installation

Can't

get

the

AV

 

channels

on

the TV

 

screen.

 

 

Installation

TV displays

wrong

 

channel

or no

 

channels

above 13

Installation

Channel

numbers

 

do not follow

the

 

channel

number

 

of the

 

 

 

 

programs.

 

1.SPDIF output audio only in digital mode and the audio equipment used must have the decoder.

2.Ensure that Monitor Out Audio LR output audio is connected to Audio In of device (refer to Connection Guide Panel 3).

Press the AV button on the remote control repeatedly to select the desired AV channels. Note: SVHS can only be selected ifa S-VHS device is connected and powered on.

Go to TUNER MODE in the television menu and select the correct signal source, then perform the automatic installation again. (Refer to page 11).

Go to TUNER MODE in the television menu and select the correct signal source, then perform the

automatic installation again. (Refer to page 11).

Installation

Installation

Installation

AutoLock

Channel numbers

look different. Eg. 23-1,4S-3 etc.

Auto installation is taking too long.

Cannot add or

skip channels from favorite list. Error

message "Favorite

Channel list

is empty. You

must Auto

Install."

Unable to

change Autolock password.

You are in Digital Mode. Press AID button on the remote control to toggle between Digital and Analog mode.

Auto installation may take 20 to 40 minutes depending on the number of channels that are available.

1.

You

may

not

have completed

auto

installation.

Do

an

auto

installation

again

(refer

to page 9).

2.

You

may

have

chosen

the wrong

TUNER

MODE.

Go to

TUNER

MODE

in the

TV menu

 

and

select

the

correct

signal

source, then

perform

the

auto

installation

again

 

(refer to

 

page

11).

 

 

 

 

 

 

 

 

 

 

 

 

 

You can change the Autolock password via the feature menu (refer to page 21)

Close

Caption

Close

Captioning

 

 

text does

not

 

 

appear.

 

 

Digital

Audio

Unable

to

switch

 

 

to another

audio

language

Close Captioning text takes a while to appear. If Close Captioning text still does not appear, press

the CC button on the remote control again to switch to another Close Captioning channel (refer to page 27and 28).

You can only select different audio languages when the program is broadcasted in different audio language (refer to page 17).

Format Control Unable to change picture-format.

Information"No

BannerInformation"

appears on the TV

screen.

Picture-format mode can only be activated when you are watching high-definition (HD) program.

Press the INFO button on the remote control. If the Information Banner does not show

lighted, you are not watching a HD program and therefore format control cannot be activated (refer to page 30)

Information

is broadcaster

dependent.

If the broadcaster

does not

provide

any information.

"No

Information"

will be displayed when

the INFO or GUIDE button

on the

remote control

is

pressed (refer to page 31)

 

 

 

 

 

 

33

Page 33
Image 33
Philips 27PTG015D, 32PT7OO5D, 32PTG005D owner manual Close Caption, Digital, InformationNo