Philips 298X4, 298P4 user manual General FAQs

8.Troubleshooting & FAQs

8.3	General FAQs
Q1:	When I install my monitor what should
	I do if the screen shows 'Cannot
	display this video mode'?
Ans.:	Recommended resolution for this
	monitor: 2560 × 1080 @ 60 Hz.

•Unplug all cables, then connect your PC to the monitor that you used previously.

•In the Windows Start Menu, select Settings/ Control Panel. In the Control Panel Window, select the Display icon. Inside the Display Control Panel, select the 'Settings' tab. Under the setting tab, in box labelled 'desktop area', move the sidebar to 2560 × 1080 pixels.

•Open 'Advanced Properties' and set the Refresh Rate to 60 Hz, then click OK.

•Restart your computer and repeat step 2 and 3 to verify that your PC is set at 2560 × 1080 @ 60 Hz.

•Shut down your computer, disconnect your old monitor and reconnect your Philips monitor.

•Turn on your monitor and then turn on your PC.

Q2: What is the recommended refresh rate for monitor?

Ans.: Recommended refresh rate in monitors is 60 Hz, In case of any disturbance on screen, you can set it up to 75 Hz to see if that removes the disturbance.

Q3: What are the .inf and .icm files on the CD-ROM? How do I install the drivers (.inf and .icm)?

Ans.: These are the driver files for your monitor. Follow the instructions in your user manual to install the drivers.Your computer may ask you for monitor drivers (.inf and .icm files) or a driver disk when you first install your monitor. Follow the instructions to insert the companion CD-ROM included in this

	package. Monitor drivers (.inf and .icm
	files) will be installed automatically.
Q4:	How do I adjust the resolution?
Ans.:	Your video card/graphic driver and
	monitor together determine the
	available resolutions.You can select the
	desired resolution under Windows®
	Control Panel with the "Display
	properties".
Q5:	What if I get lost when I am making
	monitor adjustments via OSD?
Ans.:	Simply press the	button, then select
	[Reset] to recall all the original factory
	settings.
Q6:	Is the monitor screen resistant to
	scratches?
Ans.:	In general it is recommended that
	the panel surface is not subjected to
	excessive shocks and is protected from
	sharp or blunt objects.When handling
	the monitor, make sure that there is
	no pressure or force applied to the
	panel surface side.This may affect your
	warranty conditions.
Q7:	How should I clean the monitor
	surface?
Ans.:	For normal cleaning, use a clean, soft
	cloth. For extensive cleaning, please use
	isopropyl alcohol. Do not use other
	solvents such as ethyl alcohol, ethanol,
	acetone, hexane, etc.
Q8:	Can I change the color setting of my
	monitor?
Ans.:	Yes, you can change your color setting
	through OSD control as the following
	procedures:

•Press button to show the OSD (On Screen Display) menu

•Press ▼ button to select the option

[Color] then press button to enter color setting, there are three settings as below.

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