Troubleshooting

 

 

 

 

 

Check the following guide for the possible cause of a problem before contacting service.

 

 

 

 

 

 

 

 

 

 

 

Symptom

Cause

Correction

 

 

 

 

 

 

DVD or VCR do not

● DVD or VCR button is not switched

● Refer to page 6.

 

work properly.

 

properly.

 

 

 

No power.

● The power cord is disconnected.

● Plug the power cord into the wall outlet

 

 

securely.

 

 

 

 

 

The power is on, but the

● No disc is inserted.

● Insert a disc.

 

DVD player does not

 

 

 

 

work.

 

 

 

 

 

 

 

 

 

No picture.

● The TV is not set to receive DVD signal

● Select the appropriate video input mode on

 

 

 

output.

the TV so the picture from the DVD player

 

 

appears on the TV screen.

 

 

 

 

 

 

 

 

 

 

● The video cable is not connected securely.

● Connect the video cable into the jacks

 

 

securely.

 

 

 

 

 

 

 

 

 

No sound.

● The equipment connected with the audio

● Select the correct input mode of the audio

 

cable is not set to receive DVD signal

 

receiver so you can listen to the sound from

 

 

 

 

output.

 

 

the DVD player.

 

 

 

 

 

 

● The audio cables are not connected

● Connect the audio cable into the jacks

 

 

securely.

securely.

 

 

 

 

 

 

 

● The power of the equipment connected

● Turn on the equipment connected with the

 

 

with the audio cable is turned off.

audio cable.

 

 

● The Digital Audio Output is set to the

● Set the Digital Audio Output to the

 

 

correct position, then turn on the DVD

 

 

wrong position.

 

 

player again by pressing POWER.

 

 

 

 

 

 

 

 

 

The picture is poor.

● The disc is dirty.

● Clean the disc.

 

● The TV channels are not tuned in properly.

● Check tuning, carry out tuning again.

 

 

 

 

 

 

 

 

The DVD player does not

● An unplayable disc is inserted.

● Insert a playable disc. (Check the disc type

 

start playback.

 

and Regional code.)

 

 

● The disc is placed upside down.

● Place the disc with the playback side down.

 

 

 

 

 

 

 

 

 

● The disc is not placed within the guide.

● Place the disc on the disc tray correctly inside

 

 

 

the guide.

 

 

 

 

 

 

 

● The disc is dirty.

● Clean the disc.

 

 

 

● The Rating level is set.

● Cancel the Rating function or change the

 

 

 

rating level.

 

 

The remote control does

● There is an obstacle in the path of the

● Remove the obstacle.

 

not work properly.

remote control and this unit.

 

 

 

 

 

● The batteries in the remote control are

● Replace the batteries with new ones.

 

 

exhausted.

 

 

 

 

 

 

 

 

Video tape cannot be

● Is the cassette compartment empty?

● Eject the tape in.

 

inserted.

 

 

 

 

 

 

 

 

 

No Hi-Fi sound

● Audio mode is not set properly.

● Switch ‘AUDIO’ in the main menu to

 

 

‘STEREO’.

 

 

 

 

 

 

 

 

No NICAM sound

● NICAM mode is not set properly.

● Make sure NICAM in the menu is set to

 

recording

 

AUTO for the station to be recorded.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

37

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Philips 3834RV0038L user manual Symptom Cause Correction
Page 36 Page 38

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