32

TV channel issues

Previously installed channels do not appear in
the channel list:
Check that the correct channel list is •
selected.
No digital channels were found during the
installation:
Check that the TV supports DVB-T or •
DVB-C in your coun try. See the listed
countries on the b ack of the TV.

Picture issues

The TV is on, but there is no picture:
Check that the antenna is properly •
connected to the T V.
Check that the correct device is selected •
as the TV sour ce.
There is sound but no picture:
Check that the picture settings are •
correctl y set.
There is poor TV reception from an antenna
connection:
Check that the antenna is properly •
connected to the T V.
Loudspeakers, unearthed audio devices, •
neon lights, high buildings and other large
objects can i nfluence reception quali ty.
If possible, tr y to improve the reception
quality by changi ng the antenna direct ion
or moving devices away fr om the TV.
If reception on onl y one channel is poor, •
fine tune this chann el.
There is poor picture quality from connected
devices:
Check that the devices are connected •
properly.
Check that the picture settings are •
correctl y set.
The TV did not save your picture settings:
Check that the TV location is set to the •
home setting. T his mode offers you the
flexibility to change and save settings.
9 Troubleshooting
This section describes commonly encountered
issues and accompanying solutions.

General TV issues

The TV does not switch on:
Disconnect the powe r cable from the •
power outlet. Wait fo r one minute then
reconnect it.
Check that the power cable is securely •
connected.
The remote control is not working properly:
Check that the remote control batteries •
are correc tly inserted accor ding to the
+/- orientation.
Replace the remot e control batteries i f •
they are flat or weak .
Clean the remote co ntrol and TV sensor •
lens.
The standby light on the TV blinks red:
Disconnect the powe r cable from the •
power outlet. Wait u ntil the TV cools
down before reconn ecting the power
cable. If the bli nking reoccurs, cont act
Philips Consumer C are.
You forgot the code to unlock the TV lock
feature
Enter ‘8888’. •
The TV menu is in the wrong language.
Change the TV me nu to your preferred •
language.
When turning the TV on/off/to standby, you
hear a creaking sound from the TV chassis:
No action is req uired. The creak ing sound •
is normal expan sion and contractio n of
the TV as it cools d own and warms up.
This does not impac t performance.
EN
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