33
If a HDMI-to- DVI adaptor or HDMI to •
DVI cable is used, check that an additional
audio cable is connected to AUDIO L/R
or AUDIO IN (mini-jack only).
Computer connection issues
The computer display on the TV is not stable:
Check that a supported resolution and •
refresh rate i s selected on the compu ter.
Set the TV picture format to unscaled. •
Contact us
If you cannot resolve you r problem, refer to
the FAQs for this produc t at www.philips.
com/suppor t.
If the problem re mains unresolved, cont act
Philips Consumer C are in your country a s
listed in the Adde ndum.
Warning
Do not attempt to r epair the produc t yourself. •
This may cause seve re injury, irre parable
damage to your pro duct or void your
warranty.
Note
Make a note of your TV mo del and serial •
number before yo u contact Philips . These
numbers are p rinted on the back of th e TV
and on the packag ing.
The picture does not fit the screen; it is too
big or too small:
Try using a differe nt picture format. •
The picture position is incorrect:
Picture signa ls from some devices may •
not fit the screen correctly. Check the
signal output of t he device.
Sound issues
There is a picture but sound quality is poor:
Note
If no audio signal i s detected, the T V •
automatical ly switches the audi o output off
— this does not indi cate malfunctio n.
Check that all cables are properly •
connected.
Check that the volume is not set to 0. •
Check that the sound is not muted. •
There is a picture but the sound quality is
poor:
Check that the sound settings are •
correctl y set.
There is a picture but sound comes from one
speaker only:
Verify that sound b alance is set to the •
centre.
HDMI connection issues
There are problems with HDMI devices:
Note that HDCP supp ort can delay the •
time taken for a T V to display content
from a HDMI devi ce.
If the TV does not r ecognize the HDMI •
device and no pictu re is displayed, try
switching the so urce from one device to
another and back ag ain.
If there are inte rmittent sound •
disruptions, check that output settings
from the HDMI d evice are correct .
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