8 Troubleshooting

Warning

Never remove the casing of this apparatus.

To keep the warranty valid, never try to repair the system yourself.

If you encounter problems when using this apparatus, check the following points before requesting service. If the problem remains unsolved, go to the Philips web site (www. philips.com/welcome). When you contact Philips, ensure that the apparatus is nearby and the model number and serial number are available.

No power

Make sure that the AC power plug of the device is connected properly.

Make sure that there is power at the AC outlet.

No sound

Adjust the volume.

Check the Wi-Fi network connection. Set up the network again if needed (see ‘Connect to your home Wi-Fi network for AirPlay’ on page 10).

No response from the unit

Press and hold on AD7000W for more than 5 seconds to reset the device.Then set up the Wi-Fi network for AD7000W again (see ‘Connect to your home Wi-Fi network for AirPlay’ on page 10). Disconnect and reconnect the AC power plug, and then switch on the device again.

Wi-Fi network connection failed

Check if your Wi-Fi router is Wi-Fi

English

routers.

If your Wi-Fi router is Wi-Fi 802.11n

802.11b/g mode. AD7000W does not support connection to routers with 802.11n only.

This device does not support the WPS- PIN method.

If your Wi-Fi router supports WPS and the WPS-PBC method but fails to connect to AD7000W, try the manual Wi-Fi setup method (see ‘Scenario 2: Connect to a non-WPS router’ on page 11).

Enable SSID broadcast on the Wi-Fi router. Keep away from potential sources of interference which may affect Wi-Fi signal, such as microwave ovens.

If you fail to use your PC for Wi-Fi network setup, check whether your PC is using a Wi-Fi network.You cannot use Ethernet connection for AirPlay network setup. Make sure that the SSID name of your home router consists of alphanumeric characters, with no space or special characters like %/#/* inserted.

If you choose to rename the AirPlay device ‘Philips_Fidelio XXXX’ in the setting menu, do not use special characters or symbols.

For some new types of Wi-Fi routers, a network name (SSID) may be created automatically when you use WPS for connection. Always change the default network name (SSID) to a simple one that consists of alphanumerical characters, and also change the Wi-Fi security mode to secure your network.

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Philips AD7000W/12 user manual Troubleshooting

AD7000W/12 specifications

The Philips AD7000W/12 is a premium wireless speaker designed to deliver high-quality sound while adding aesthetic value to any modern home or office. This speaker is part of Philips’ commitment to blending innovative technology with contemporary design, allowing users to enjoy an immersive audio experience without sacrificing style.

At the heart of the AD7000W/12 is its ability to connect seamlessly to various music sources. With integrated Wi-Fi and Bluetooth capabilities, users can easily stream music from smartphones, tablets, and computers. Furthermore, the speaker is compatible with popular music streaming services, giving users immediate access to their favorite tracks and playlists.

One of the standout features of the Philips AD7000W/12 is its Multiroom technology. This allows users to connect multiple speakers throughout their home, creating a synchronized music experience in every room. The intuitive app enables users to control playback and volume levels from their smart devices easily, ensuring a personalized listening experience.

The sound quality of the AD7000W/12 is impressive, thanks to its advanced acoustic engineering and powerful drivers. The speaker delivers clear highs and deep, rich bass, creating a balanced audio profile suitable for various genres of music.

In terms of design, the Philips AD7000W/12 showcases a minimalist aesthetic with a sleek silhouette and premium materials, making it an eye-catching addition to any environment. The speaker’s compact design doesn’t compromise on performance, ensuring it can fit effortlessly on any shelf, desk, or tabletop.

Moreover, the speaker includes features like a USB port for charging devices and an Ethernet port for wired connectivity, providing users with additional flexibility in how they set up their audio systems. Its user-friendly interface, with a clear LCD display, ensures easy navigation between different sources.

Overall, the Philips AD7000W/12 is a blend of style and performance, ideal for audiophiles and casual listeners who desire a smart audio solution. With its diverse connectivity options, superior sound quality, and elegant design, it stands out in the crowded wireless speaker market, delivering an enriching musical experience that can elevate any living space.