22 EN

7 Troubleshooting

Warning
•Never remove the casing of this device.
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
device, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips Web page (www.
philips.com/support).WhenyoucontactPhilips,
make sure that the device is nearby and the
model number and serial number are available.
No power
•Make sure that the AC power adaptor of
the device is connected properly.
•Make sure that there is power at the AC
outlet.
•Make sure that the batteries are inserted
correctly.
•If the speaker is powered by the batteries,
make sure that the adapter is not
connected to the device.
No sound or poor sound
• Adjust the volume of the docking system.
• Adjust the volume of your phone.
No response from the unit
•Disconnect and reconnect the AC power
plug, then turn on the unit again.