Philips BDP9000 manual ENTroubleshooting, Problems and tips, Problem Tip

ENTroubleshooting

Online help

Refer to www.usasupport.philips.com for:

•Interactive help

•Frequently asked questions

Helpline

Language	Telephone number
English	1-888-PHILIPS (1-888-744-5477)
French	1-800-661-6162
Spanish	1-888-PHILIPS (1-888-744-5477)

Be prepared to give this information:

•A description of the problem and when it occurs

•The type number on the label of the product

•The date of purchase

Problems and tips

Problem	Tip
No reaction to the supplied universal	Connect the product to the power outlet.
remote control.	Point the remote control at the product.
	Insert the batteries correctly.
	Insert new batteries in the universal
	remote control.
No video signal on the TV.	Turn the TV on.
	Set the TV to the correct external input.
	Select the correct video output with the
	VIDEO OUTPUT SELECTION
	button on the front panel.
	Change the resolution of the output to the
	TV.
	Press-and-hold the	-button on the front
	panel for 5 seconds to restore the factory
	settings (with no disc in the disc tray).
No high-definition video signal on the TV	Does the disc contain high-definition
via component video.	video? High-definition video is not available
	when the disc does not contain it.
	Does the TV support high-definition video?
	High-definition video is not available when
	the TV does not support it.
No audio signal from the loudspeakers of	Assign the audio input of the TV to the
the TV.	corresponding video input.
No audio signal from the loudspeakers of	Turn the audio system on.
the audio system.	Set the audio system to the correct
	external input.

Increase the volume level of the audio system.

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