I cannot change the settings of my voice mail

Operator voice mail is managed by your operator and not the phone itself. Please contact your operator should you want to change the settings.

Product behaviour

Keypad does not work!

Unlock your keypad: Long press *in idle mode.

The handset warms up when making a long call!

This is a normal behavior. The handset consumes energy while calling.

The handset cannot be registered to the base station!

Maximum number of handsets (4) has been reached. To register a new handset, unregister an existing handset.

Remove and replace the handset batteries.

Try again by disconnecting and connecting the base station power supply and follow the procedure to register a handset (see “Registration” on chapter 9.2).

Caller number is not displayed!

Service is not activated: Check your subscription with your network operator.

My handset keeps going into idle mode!

If there are no key presses for 15 seconds, the handset will automatically return to idle mode. It will also return to

idle mode automatically when you place the handset back on the base station.

Phonebook entry cannot be stored and MEMORY FULL is displayed!

Delete an entry to free memory before saving your contact again.

The Master PIN code is wrong!

The default master PIN is 0000.

Reset the handset to revert to the default master PIN code if it has been changed before (see “Reset unit” on chapter 9.4).

Frequently asked questions

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Philips CD1502B manual Cannot change the settings of my voice mail, Product behaviour Keypad does not work