E n g l i s h

Troubleshooting

WARNING

Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the system as there is a risk of electric shock.

If a fault occurs, first check the points listed below before taking the system for repair.

Problem

Solution

No power

Check if the AC power cord is properly connected.

 

Press the STANDBY ON on the front of the DVD

 

 

system to turn on the power.

No picture

Refer to your TV’s manual for correct Video In

 

 

channel selection. Change the TV channel until you

 

 

see the DVD screen.

 

– Check if the TV is switched on.

Distorted picture

Sometimes a small amount of picture distortion may

 

 

appear depending on the disc being played back.This

 

 

is not a malfunction.

Completely distorted picture or

Connect DVD Player directly to the TV.

black/white picture with DVD

Make sure the disc is compatible with the DVD/

 

 

Player.

 

– Ensure that the DVD Player’s TV Type is set to match

 

 

that of the Disc and your TV.

No sound or distorted sound

Adjust the volume.

 

Check that the speakers are connected correctly.

No audio at digital output

Check the digital connections.

 

Check if your receiver can decode MPEG-2 or DTS

 

 

and if not, please make sure the digital output is set

 

 

to PCM.

 

Check if the audio format of the selected audio

 

 

language matches your receiver capabilities.

Disc can’t be played

The DVD+R/CD-R must be finalized.

 

Ensure the disc label is facing up.

 

Check if the disc is defective by trying another disc.

 

If you have recorded a Picture CD or MP3 CD

 

 

yourself, ensure that your disc contains at least 10

 

 

pictures or 5 MP3 tracks.

 

Region code incorrect.

Picture freezes momentarily

Check the disc for fingerprints/scratches and

during playback

 

clean with a soft cloth wiping from center to edge.

No return to start-up screen when

Reset the unit by switching the player off, then on

disc is removed

 

again.

Visit us at www.philips.com/support for service support

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Philips DVD622 user manual Troubleshooting, Problem Solution