Troubleshooting

 

 

 

Problem

Solution

Disc can’t be played

–

The DVD+R/CD-R must be finalised.

 

–

Ensure the disc label is facing up.

 

–

Check if the disc is defective by trying another disc.

 

–

If you have recorded a Picture CD or MP3/WMA

 

 

CD yourself, ensure that your disc contains at least

 

 

10 pictures or 5 MP3/WMA tracks.

 

–

Region code incorrect.

Picture freezes momentarily

–

Check the disc for fingerprints/scratches and

during playback

 

clean with a soft cloth wiping from centre to edge.

No return to start-up screen when

–

Reset the unit by switching the player off, then on

disc is removed

 

again.

The player does not respond to

–

Aim the Remote Control directly at the sensor

the Remote Control

 

on the front of the player.

 

–

Reduce the distance to the player.

 

–

Replace the batteries in the Remote Control.

 

–

Re-insert the batteries with their polarities (+/–

 

 

signs) as indicated.

Buttons do not work

–

To completely reset the player, unplug the AC

 

 

cord from the AC outlet for 5-10 seconds.

Player does not respond to some

–

Operations may not be permitted by the disc.

operating commands during playback.

 

Refer to the instructions of the disc jacket.

DVD Player cannot read

–

Use a commonly available cleaning CD/DVD to

CDs/DVDs

 

clean the lens before sending the DVD Player for

 

 

repair.

Menu items cannot be selected

–

Press STOP twice before selecting System Menu.

 

– Depending on the disc availability, some menu items

 

 

cannot be selected.

Unable to play DivX movies

–

Check that the DivX file is encoded in ‘Home

 

 

Theater’ mode with DivX 5.x encoder.

Unable to select Progressive Scan on/off

–

Check that the output of the video signal is switch to

 

 

‘YUV’.

No sound during DivX movies playback

–

The audio codec may not be supported by the DVD

 

 

player.

An MPEG-4 or DivX movies does

–

Check that file size of the movies does not exceed

not repeat

 

the file size of the CD disc during burning.

 

 

 

E n g l i s h

Visit us at www.philips.com/support for service support

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Philips DVP5500S user manual Troubleshooting
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DVP5500S specifications

The Philips DVP5500S is a versatile and feature-rich DVD player that offers a remarkable audio and video performance, making it a popular choice for home entertainment enthusiasts. This model is designed to play a wide range of disc formats, including DVD, DVD-R, DVD-RW, CD, CD-R, and CD-RW, ensuring compatibility with virtually all media types.

One of the standout features of the DVP5500S is its ability to enhance video quality through its advanced video processing technology. The built-in progressive scan output delivers sharper and more detailed images, minimizing artifacts and creating a more cinematic viewing experience. This function is particularly appealing for users who want to enjoy their movies in the best possible quality.

In addition to its impressive video capabilities, the DVP5500S supports various audio formats, such as Dolby Digital and DTS, allowing users to experience high-quality sound that complements the visual output. The player also features a variety of sound settings, enabling users to customize their audio experience according to their preferences and the acoustics of their environment.

The Philips DVP5500S is equipped with an easy-to-navigate interface, which simplifies the process of finding and playing content. The remote control allows for convenient operation from the comfort of your couch, eliminating the need to get up for every adjustment. The player also includes a parental control feature, enabling restricted access to certain content, making it a suitable option for family viewing.

An additional highlight is the player’s USB connectivity, which allows users to access and play multimedia files stored on USB devices. This feature expands the range of content available, enabling playback of popular video and audio file formats, which further enhances the versatility of the DVP5500S.

In terms of design, the Philips DVP5500S boasts a sleek and modern appearance that fits seamlessly into any home entertainment setup. Its compact size makes it easy to accommodate within existing space, and it can be connected to various display devices, such as HDTVs, through standard AV or HDMI outputs.

In conclusion, the Philips DVP5500S is a well-rounded DVD player that combines advanced technology and user-friendly features. With its broad compatibility, enhanced video and audio capabilities, and convenient usability options, it remains a reliable choice for anyone looking to elevate their home entertainment experience.
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