Troubleshooting
Problem | Solution |
The player does not respond to the Remote Control
–Aim the Remote Control directly at the sensor on the front of the player.
–Reduce the distance to the player.
–Replace the batteries in the Remote Control.
–
Buttons do not work | – To completely reset the player, unplug the AC | |
|
| cord from the AC outlet for |
Player does not respond to some | – | Operations may not be permitted by the disc. |
operating commands during playback. |
| Refer to the instructions of the disc jacket. |
DVD Player cannot read | – | Use a commonly available cleaning CD/DVD to |
CDs/DVDs |
| clean the lens before sending the DVD Player for |
|
| repair. |
Menu items cannot be selected | – | Press STOP twice before selecting System Menu. |
| – Depending on the disc availability, some menu items | |
|
| cannot be selected. |
Unable to play DivX movies | – | Check that the DivX file is encoded with DivX 3.11, |
|
| 4.x and 5.x encoder. |
Unable to select Progressive Scan on/off | – | Check that the output of the video signal is switch to |
|
| ‘YUV’. |
No sound during DivX movies playback | – | The audio codec may not be supported by the DVD |
|
| player. |
The contents of the memory cards | – | The memory card format is not compatible with the |
cannot be read |
| player. |
Slow operations of the memory cards | – | Big file size or high resolution memory cards takes |
|
| longer time to read and display on the TV screen. |
The memory card cannot be inserted | – | Make sure the memory card is slotted correctly |
|
| before insert. |
Visit us at www.p4c.philips.com for service support
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