|
| Troubleshooting |
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|
|
Problem | Solution | |
Picture freezes momentarily | – | Check the disc for fingerprints/scratches and |
during playback |
| clean with a soft cloth wiping from centre to edge. |
No return to | – | Reset the unit by switching the player off, then on |
disc is removed |
| again. |
The player does not respond to | – | Aim the Remote Control directly at the sensor |
the Remote Control |
| on the front of the player. |
| – | Reduce the distance to the player. |
| – | Replace the batteries in the Remote Control. |
| – | |
|
| signs) as indicated. |
Buttons do not work | – | To completely reset the player, unplug the AC |
|
| cord from the AC outlet for |
Player does not respond to some | – | Operations may not be permitted by the disc. |
operating commands during playback. |
| Refer to the instructions of the disc jacket. |
DVD Player cannot read | – | Use a commonly available cleaning CD/DVD to |
CDs/DVDs |
| clean the lens before sending the DVD Player for |
|
| repair. |
Menu items cannot be selected | – | Press STOP twice before selecting System Menu. |
| – Depending on the disc availability, some menu items | |
|
| cannot be selected. |
Unable to play DivX movies | – | Check that the DivX file is encoded with DivX 3.11, |
|
| 4.x and 5.x encoder. |
Unable to select Progressive Scan on/off | – | Check that the output of the video signal is switch to |
|
| ‘YUV’. |
No sound during DivX movies playback | – | The audio codec may not be supported by the DVD |
|
| player. |
The contents of the memory cards | – | The memory card format is not compatible with the |
cannot be read |
| player. |
Slow operations of the memory cards | – | Big file size or high resolution memory cards takes |
|
| longer time to read and display on the TV screen. |
The memory card cannot be inserted | – | Make sure the memory card is slotted correctly |
|
| before insert. |
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E n g l i s h
Visit us at www.p4c.philips.com for service support
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