Philips e7000 Series manual Troubleshooting Guide

16ENGLISH

ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES

BASED UPON BREACH OF WARRANTY, BREACH OF CONTRACT,

NEGLIGENCE,TORT, OR ANY OTHER LEGAL THEORY. SUCH

DAMAGES INCLUDE,WITHOUT LIMITATION, LOSS OF SAVINGS

OR REVENUE; LOSS OF PROFIT; LOSS OF USE;THE CLAIMS OF

THIRD PARTIES INCLUDING,WITHOUT LIMITATION, DENTISTS

AND DENTAL HYGIENISTS; AND COST OF ANY SUBSTITUTE

EQUIPMENT OR SERVICES. SOME STATES DO NOT ALLOW THE

EXCLUSION OR LIMITATION OF INCIDENTAL OR

CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR

EXCLUSION MAY NOT APPLY TO YOU.

Troubleshooting Guide

If you are unable to solve your problem by means of the troubleshooting guide below, in North America contact 1-800-682-7664 or contact us online at www.sonicare.com. Outside North America, contact the Philips Customer Care Center or contact us online at www.philips.com.

Problem	Solution
The Sonicare toothbrush does not work	Recharge your Sonicare for at least 24 hours.
	Verify your Sonicare is plugged into a live electrical outlet and not into
	an outlet controlled by a light switch.
	You may need to re-attach or replace the brush head.
I feel a tickling sensation when I use Sonicare.	You may experience a slight tickling/tingling sensation when using
	Sonicare for the first time. As you become accustomed to brushing
	with Sonicare, this sensation will diminish.
The brush head rattles when I use Sonicare.	Sonicare should produce a gentle hum during operation.Tightening
	the brush head nut can eliminate excessive rattling. If rattling does not
	stop, you may need to replace the brush head.
	Make sure you have removed your travel cap before switching the
	appliance on.
The brush head chatters against my teeth.	This can be avoided by keeping the brush head properly oriented,
	with the brush head placed on the gumline at an angle of 45 degrees.
Brushing seems less powerful.	The handle may need recharging.
	The Easy-start feature may be on and needs to be deactivated (see
	'Features').
	You may need to clean your brush head.
	You may need to replace your brush head.
	The Dual speed button may be set to reduced speed.
Unpleasant odor	Clean the handle, brush head and charger thoroughly (see 'Cleaning').
	Replace the brush head with a new one.
The LED blinks yellow. What does this mean?	The blinking yellow LED indicates that fewer than 3 brushings remain.
	Recharge your Sonicare for at least 24 hours.

The appliance has an extra 30 seconds of brushing time. What is this for?

This function provides additional time for brushing troublesome areas where plaque collects and gum disease starts. It is recommended you use the extra 30 seconds of brushing time to re-brush troublesome areas, massage your gums, or brush your tongue (see 'Features').