English 11
Problem | Cause | Solution |
| The cooking process has not |
| started. |
| The inner pot is not properly in |
| contact with the heating element. |
| The heating element is damaged. |
The rice is too | Not enough or too much water has |
hard or too soft. | been added. |
| HD4738/HD4733 only:You have set |
| the function selection slide to |
| Congee. |
The rice is | The rice has not been rinsed well. |
scorched. |
|
The rice cooker | The temperature control is |
does not | defective. |
automatically |
|
switch to keep- |
|
warm mode. |
|
| HD4738/4733:You have set the |
| function selection switch to |
| CONGEE. At the end of the congee |
| cooking process, the rice cooker |
| does not switch to the |
| mode. |
You have failed to press down the control lever to start the cooking process.
Make sure that there is no foreign residue on the heating element.
Take the appliance to your Philips dealer or a service centre authorised by Philips.
Add water according to the scale on the inside of the inner pot (see chapter Using the appliance).
See chapter Using the appliance.
Rinse the rice until water runs clear.
Take the appliance to your Philips dealer or a service centre authorised by Philips.