3.You may have disconnected your device too soon after the picture transfer in Windows Media Player was finished. Always wait for the Philips pop-up message to show and disappear before you disconnect your device.

4.Are your pictures in JPEG format? Pictures in other formats cannot be transferred to your player.

My GoGear player hangs

1.In the unlikely event that your player hangs, do not panic. Simply press and hold y POWER and VOLUME + buttons at the same time until the player shuts down.

2.The existing contents on your player will not be erased.

3.If nothing happens, recharge the battery for at least 4 hours and try to power on or reset again. If this does not work, you might have to repair your player with Philips Device Manager. (see page 39)

My player is full and I have less songs on my player than I expected

Your player has a hard disk memory to store songs. Check your model number to see the actual hard disk size. You will be able to store more songs on your player if you use WMA formatted songs in 64 kbs with variable bitrate.

Poor radio reception*

If you cannot achieve a good reception from your GoGear radio, check the following:

1.Make sure you have plugged the original headphone into your GoGear player correctly.

2.The radio signal might be poor when you are indoors. We suggest that you use your player outdoors.

*FM radio is only available for certain regions. It is not available for Europe.

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Philips HDD1835 user manual My GoGear player hangs, Poor radio reception