16ENGLISH

3Remove the battery.

Do not connect the shaver to the mains again after the battery has been removed.

Guarantee & service

If you need information or if you have a problem, please visit the Philips website at www.philips.com or contact the Philips Customer Care Centre in your country (you will find its phone number in the worldwide guarantee leaflet). If there is no Customer Care Centre in your country, turn to your local Philips dealer or contact the Service Department of Philips Domestic Appliances and Personal Care BV.

Troubleshooting

1Reduced shaving performance

BCause 1: the shaving heads are dirty.

BThe shaver has not been rinsed long enough or the water used was not hot enough.

Clean the shaver thoroughly before you continue shaving. See chapter 'Cleaning and maintenance'.

BCause 2: long hairs are obstructing the shaving heads.

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Philips HQ9160 manual Guarantee & service Troubleshooting, Remove the battery, Reduced shaving performance