8 Troubleshooting

Warning

•• Risk of electric shock. Never remove the casing of the product.

To keep the warranty valid, never try to repair the product yourself.

If you have problems using this product, check the following points before you request service. If you still have a problem, get support at www. philips.com/support.

Main unit

The buttons on the home theater do not work.

Disconnect the home theater from the power supply for a few minutes, then reconnect.

Picture

No picture.

Make sure that the TV is switched to the correct source for the home theater.

No picture on a TV connected through HDMI.

Make sure that the HDMI cable is not faulty. If it is faulty, replace it with a new cable.

Wait for 10 seconds for auto recovery, or change the HDMI video setting (see 'Picture and video settings' on page 18).

Disc does not play high-definition video.

Make sure that the disc contains high- definition video.

Make sure that the TV supports high- definition video.

Use an HDMI cable to connect to the TV.

Sound

No sound from home theater speakers.

Connect the audio cable from your home theater to your TV or other devices. However, you do not need a separate audio connection when the home theater and TV are connected through an HDMI ARC connection.

Set up the audio for the connected device (see 'Set up the audio' on page 11).

Reset your home theater to its factory settings (see 'Restore default settings' on page 20), and then switch it off and switch on again.

On your home theater, press SOURCE repeatedly to select the correct audio input.

Distorted sound or echo.

If you play audio from the TV through the home theater, make sure that the TV is muted.

Audio and video are not synchronized.

1) Press and hold AUDIO SYNC. 2) Press the Navigation buttons (left/right) within five seconds to synchronize the audio with the video.

Play

Cannot play a disc.

Clean the disc.

Make sure that the home theater supports the type of disc (see 'Media formats' on page 22).

Make sure that the home theater supports the region code of the disc.

If the disc is a DVD±RW or DVD±R disc, make sure that it is finalized.

Cannot play a DivX file.

Make sure that the DivX file is encoded according to the 'Home Theater Profile' with the DivX encoder.

Make sure that the DivX file is complete.

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Philips HTD3510, HTD3570, HTD3540 user manual Troubleshooting, Picture, Sound, Play

HTD3510, HTD3540, HTD3570 specifications

Philips HTD3570, HTD3510, and HTD3540 are part of Philips' renowned home theater systems, designed to create an immersive audio and visual experience. Each model boasts unique features while sharing a common goal of enhancing home entertainment.

The Philips HTD3570 is a cutting-edge system that stands out with its 5.1-channel surround sound configuration. It combines powerful speakers with a robust subwoofer to deliver deep bass and clear highs, making it ideal for movie watchers and music enthusiasts alike. One of its key features is the Dolby Digital and DTS decoding, which ensures that soundtracks are delivered as intended by the creators. The HTD3570 also includes a built-in Bluetooth functionality, allowing users to stream music wirelessly from their smartphones or tablets. Its compact design, coupled with easy setup, makes it suitable for various room sizes.

Next, the Philips HTD3510 offers a slightly more streamlined option without compromising sound quality. This system also encompasses a 5.1-channel design and emphasizes convenience with its compatibility for various playback formats, including DVD, CD, and USB. The integrated USB port allows users to play their favorite tracks directly from a flash drive, while the FM tuner provides access to a range of radio stations. With its user-friendly interface and remote control operation, the HTD3510 caters to those who seek quality sound in a hassle-free manner.

The HTD3540, on the other hand, integrates modern technology with traditional design. It features a unique Virtual Surround Sound Technology, which enhances audio spatialization without the need for multiple speakers. This is particularly beneficial for smaller spaces where speaker placement can be challenging. The system is also equipped with an HDMI input, offering advanced connectivity options that make integration with modern televisions seamless. Additionally, the HTD3540 features a classic wooden speaker enclosure, which not only elevates the aesthetic appeal but also enhances sound performance by minimizing resonance.

All three systems in the Philips HTD series prioritize user experience by being easy to set up and operate, providing an array of input options to cater to diverse preferences. Whether you’re drawn to the HTD3570's robust surround sound, the versatility of the HTD3510, or the architectural elegance of the HTD3540, Philips ensures that any choice will significantly enrich the home entertainment experience.