Philips LCD Monitors manual Philips solution for reducing TCO costs

Figure 6: TCO saving features of Philips LCD monitors

White Paper October 2005 When LCD Monitors can reduce TCO 8

5. Philips solution for reducing TCO costs

Philips monitors have always offered outstanding display and ergonomic performance. The result- ing high levels of user comfort and convenience translate into optimum employee productivity and satisfaction. However today’s business environment also demands stringent cost control, and as already explained this means much more than simply looking for the lowest possible initial cost. Section 5.1 below describes specific ways in which Philips’ processes and LCD monitor products are focused on helping user organizations to reduce their TCO. Section 5.2 then describes how further savings and efficiency gains can be made by using the Philips SmartManage asset manage- ment tool.

5.1 Reducing TCO with Philips LCD monitors

The main ways in which Philips enables users to reduce TCO with its business processes and LCD monitors during the individual life-cycle phases are outlined below:

Reducing TCO during the Acquisition phase

Controlling TCO during the acquisition phase is related more to vendor processes and effective- ness in dealing with the customer, which for Philips means actively facilitating and supporting the customer’s evaluation, selection and procurement processes. This extends from convenient availability of the required information, data and documentation, right up to effective distribution through the channels favored by the customer. Also included is attractive and competitive pricing, communicated on a transparent basis. Finally, customers will want to assure themselves that the vendor with whom they choose to do business has a long-term commitment to product develop- ment and customer support, plus the sound financial base to last the distance in today’s fast-chang- ing business environment, and these are areas in which Philips has proven credentials.

Reducing TCO during the Deployment phase

Deployment is more than simply placing new products on end-users’ desktops, and Philips recognizes the importance of its contribution to a smooth Deployment phase. It starts with quick, reliable delivery in line with the cus- tomer’s deployment schedule. On-site, Philips devoted considerable attention to packaging that meets customer demands: compact for easy transport, designed for quick unpacking and product access, re-usable if necessary, and produced with environmental awareness to generate minimal waste streams consist- ing of recyclable materials only. As far as the product itself is concerned, Philips monitors are ‘plug & play’ enabling direct PC connection and operation without complex installation

procedures. The built-in power supplies allow immediate connection to mains outlets without the need for external adapters. The result is fast, efficient implementation by IT support staff, even for larger numbers of monitors, and minimal disruption to end-users at their workplaces.

Reducing TCO during the Operation phase

Low power consumption, high reliability and excellent customer support are the pillars of the Philips approach to minimizing TCO during the Operation phase. Where power consumption is concerned, Philips monitors meet the industry’s most stringent standards in both operating and standby modes. Reliability is expressed on the one hand by high MTBF (Mean Time Between