Philips M100 user manual Troubleshooting

Models: M100

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6 Troubleshooting

6 Troubleshooting

Manual background Warning

•• Risk of electric shock. Never remove the casing of the monitor.

To keep the warranty valid, never try to repair the monitor yourself.

If you have problems using this monitor, check the following points before you request service. If you still have a problem, register your monitor and get support at www.philips.com/support. Cannot connect the monitor to a Wi-Fi network (the monitor light is blinking amber or green).

If the monitor blinks amber, you can set-up the monitor again - please repeat '3 – Set- up' of this user manual.

If the monitor still does not work or is blinking green or amber, you may need to reset the monitor by pressing the reset button with a thin object (i.e. paper clip) on the back of the monitor, hold this for

20 seconds. After that, repeat 3 – Set-up of this user manual.

Philips In.Sight supports general WEP, WPA and WPA2. Philips recommends using WPA or WPA2 as these are safest Wi-Fi security settings.The Philips In.Sight does not support WEP Sub Key 2, 3 , 4. Please change your router settings to WPA or

WPA2 if you are not able to connect, refer to your router’s user manuel.

To improve wireless performance, avoid using a Wi-Fi channel that is heavily used

(e.g. channel 11) or has overlap with a nearby other Wi-Fi network.

Keep away from potential sources of interference which may affect Wi-Fi signal, such as microwave ovens.

Unlike legacy solutions, In.Sight does not require port forwarding.There is no risk from leaving ports open on the network. In.Sight uses secure peer to peer networking solution which provides a secure, encrypted connection each time your camera is viewed from a remote location.To learn more about secure connectivity with Philips In.Sight, visit http:// www.yoics.com.This method of networking will work with most standard router settings and is also typically compatible with most anti-virus and internet security programs. On-line test diagnostic is available to determine if your network is compatible with these modern internet applications: http://www.yoics.com/ yp_diags.php

What do the colored LED lights on the monitor mean?

No light: no power is connected to monitor

Solid amber light: Monitor is booting up

Blinking amber light: Monitor is ready to set-up, follow App on-screen instructions (refer to '3 – Set-Up')

Blinking green light: Monitor is connecting to Wi-Fi network

Solid green light: Monitor is connected to

Wi-Fi network and ready to use

Video streaming is slow or has a delay.

The speed of login and getting the video feed from the monitor highly depends on the speed of the connection you are using.

The Internet speed either from your Wi-Fi network or 3G/Edge highly influences the performance of the App.The faster the connection speed, the faster you can see the video from the Monitor.

Philips recommends high-speed Internet connection of 800kbps upload speed or above for your Wi-Fi router.

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Philips M100 user manual Troubleshooting