10 Troubleshooting
Warning
•• Never remove the casing of this device.
To keep the warranty valid, never try to repair the system yourself.
If you encounter problems when using this device, check the following points before requesting service. If the problem remains unsolved, go to the Philips Web page (www.philips.com/support). When you contact Philips, make sure that the device is nearby and the model number and serial number are available.
Problem | Solution |
No power. | Make sure that the AC power |
| adaptor is connected properly. |
| Make sure that there is power at |
| the AC outlet. |
| With a |
| the product switches off |
| automatically 15 minutes after |
| the product stays inactivity. |
No sound | Adjust the volume. |
or poor | Disconnect the headphones. |
sound. |
|
No response | Reconnect the AC power |
from the | adaptor, and then turn on the |
product. | product again. |
| With a |
| the product switches off |
| automatically 15 minutes after |
| the product stays inactivity. |
Problem | Solution |
|
Remote | Before you press any function | |
control does | button, select the correct source | |
not work. | with the remote control instead | |
| of the main unit. |
|
| Reduce the distance between the | |
| remote control and the main unit. | |
| Insert the battery with its polarity | |
| (+/– signs) aligned as indicated. |
|
| Replace the battery. |
|
| Aim the remote control directly | |
| at the sensor on the front panel | |
| of the main unit. |
|
No disc is | Insert a disc. |
|
detected. | Make sure that you place the disc | |
| with its label facing upwards. |
|
| Wait until the moisture | |
| condensation at the lens has | |
| cleared. |
|
| Replace or clean the disc. |
|
| Make sure that the recordable | |
| disc is finalized and the format | |
| supported. |
|
USB storage | Make sure that the USB storage | |
device is not | device is compatible with the | |
supported. | product. |
|
| Try another one. |
|
Cannot | Make sure that the file format is | |
play some | supported. |
|
files on the | Make sure that the file quantity | |
USB storage | does not exceed the maximum. | |
device. |
|
|
Radio | Increase the distance between | |
reception is | the product and other electrical | |
poor. | appliances. |
|
| Fully extend the antenna. |
|
| Connect an outdoor FM antenna | |
| instead. |
|
Timer does | Set the clock correctly. |
|
not work. | Activate the timer. |
|
Clock/timer | Power has been interrupted or | |
setting is | the AC power adaptor has been | |
erased. | disconnected. |
|
| Reset the clock/timer. |
|
16EN
