19
7 Troubleshooting
Warning
Risk of electric sh ock. Never re move the casing o f the player. •
To keep the warranty valid, never try to repair the system yourself.
If you encounter problems when using the player, check the following points
before requesting service. If the problem remains unsolved, register your
player and get support at www.philips.com/welcome.
No power
Ensure that both plugs of the mains cord are properly connected. •
Ensure that there is po wer at the AC outlet. •
Check if the built-in battery is drained. •
No sound
Ensure that the AV cable is con nected correc tly.•
Distorted picture
Clean the disc. With a cl ean, soft, lint-f ree cloth, wipe the d isc •
outwards from the ce nter.
Make sure that the vide o output format of t he disc is compatible wi th •
the TV.
Change the video outp ut format to match your T V or program. •
The LCD is manufacture d using high precisi on technology. You may, •
however, see tiny black points a nd/or bright point s(red, blue, gree n)
that continuously appear on the LCD. This is a normal result of the
manufacturing pr ocess and does not indi cate a malfunctio n.
Cannot play disc
Ensure the disc label is u pwards. •
Clean the disc. With a cl ean, soft, lint-f ree cloth, wipe the d isc •
outwards from the ce nter.
Check if the disc is defective by trying another disc. •
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