7 Frequently asked questions

If you encounter problems with your player, go through the following points listed in the next section. Please also check out FAQs at www.philips.com/support for further help and other troubleshooting tips.

Consult your dealer or service center if you are unable to find a solution by following these hints.

Warning Under no circumstances should you try to repair the set yourself, as this will invalidate the warranty.

Important When the first time you connect the device to PC in recovery mode, a hardware wizard will be popped up to install the software. Please select install the software automatically and click Next, and then click Finish to complete the installation.

During the installation, a warning message stating "The Software you are installing for this hardware has not passed Windows Logo testing.", please select Continue Anyway, this installation will not affect your PC.

My player’s start-up is slow.

After changing the player’s content, the start-up time takes a little longer to rebuild the library.

My player skips songs.

The skipped song may be protected. You may not have sufficient rights to play the skipped song on your player. Check the music rights with the song provider.

My player is not recognized by Windows.

Make sure your computer is running Windows XP (SP2 or higher) or Vista.

There is no music on my player after transfer.

Are your songs in MP3 or WMA format?

Other formats will not playback on the player.

The player does not respond to any key press, and subsequently hangs or freezes.

Carry out a reset (press the reset button with a needle or fine tool.

There is no sound.

Make sure your headphones are inserted all the way into the headphones jack.

My player shows .

Switch LOCK slider to unlock the key press.

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Philips SA4310 manual Frequently asked questions
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SA4310 specifications

Philips has long been recognized for its innovative audio products, and the SA4310, SA4315, SA4345, SA4320, and SA4325 models are no exception. These compact and user-friendly devices cater to diverse listening needs, showcasing a blend of modern technology and aesthetic design.

The Philips SA4310 is designed for those who thrive on portability, featuring a lightweight and sleek design that allows for easy transport. It offers USB direct playback, making it convenient to connect and listen to music sourced from any compatible device. The sound output is enhanced by the installation of powerful drivers, ensuring rich and dynamic audio quality, suitable whether you're at home or on the go.

Moving to the SA4315, this model brings additional features such as an enhanced battery life, allowing users to enjoy their favorite tracks for longer periods without interruption. Its Bluetooth connectivity enables seamless pairing with smartphones and tablets, bringing wireless freedom into the listening experience, while the built-in FM tuner provides access to local radio stations.

The SA4345 takes a leap in terms of sound quality with its incorporation of advanced audio technologies. It includes a customizable equalizer, allowing users to tailor their sound preferences, whether it’s pumping up the bass or focusing on clear treble sounds. Its robust build quality also makes it a durable option for those who lead an active lifestyle.

The SA4320 stands out with its intuitive controls and bright display, designed for ease of use. It features an integrated voice assistant for hands-free operation, making it an ideal choice for users who prefer a more modern experience. Moreover, its compatibility with streaming services enables direct access to millions of songs with just a few taps.

Lastly, the SA4325 offers an impressive balance of sound performance and design. Equipped with a high-capacity battery and fast charging capabilities, it allows for extended listening sessions. Its multi-pairing feature enables connecting two devices simultaneously, making it convenient for users who share music.

Together, these Philips models represent a significant advancement in portable audio technology, emphasizing connectivity, sound quality, and user experience. Whether you are seeking portability, superior sound, or smart features, Philips’ latest offerings cater to all, ensuring there's a device that fits your lifestyle perfectly.
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