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| English 25 |
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| Possible cause | Solution |
| Problem | ||
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| I have switched on the | The appliance has | To reset the appliance, switch off the appliance and |
| appliance but I cannot | to be reset. | then switch it on again. If you still cannot adjust the |
| increase or decrease the |
| light intensity, contact the Consumer Care Centre in |
| light intensity. |
| your country, your Philips dealer or a Philips service |
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| centre. |
| The ‘ready to flash’ light | You have not put | Place the appliance in a 90° angle onto the skin in such |
| does not go on when I | the attachment | a way that all contact switches touch the skin.Then |
| place the appliance on | with safety ring | check if the ‘ready to flash’ light is on and press the |
| the skin. | properly on the | flash button. |
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| skin. |
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| If this does not work, place the appliance on a part |
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| of your body where it is easy to establish full skin |
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| contact, for example on your lower arm.Then check |
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| if the ‘ready to flash’ light works. If the ‘ready to flash’ |
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| light still does not go on when you place the appliance |
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| on the skin, contact the Consumer Care Centre in |
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| your country, your Philips dealer or a Philips service |
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| centre. |
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| The safety ring is | Clean the safety ring carefully. If you are unable to clean |
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| dirty. | the safety ring properly, contact the Consumer Care |
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| Centre in your country, your Philips dealer or a Philips |
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| service centre to replace the attachment. |
| The ‘ready to flash’ light | The overheat | When the overheat protection has been activated, |
| does not go on when I | protection has | the fan still works. Do not switch off the appliance |
| place the attachment on | been activated. | and let it cool down for approx. 15 minutes before |
| my skin, but the cooling |
| you continue to use it. If the ‘ready to flash’ light still |
| fan works. |
| does not go on when you place the appliance on |
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| the skin, contact the Consumer Care Centre in your |
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| country, your Philips dealer or a Philips service centre. |
| The ‘ready to flash’ light is | The appliance | To reset the appliance, switch off the appliance and |
| green but the appliance | needs to be reset. | switch it on again. If the ‘ready to flash’ light is green |
| does not produce a flash |
| but the appliance still does not produce a flash when |
| when I press the flash |
| you press the flash button, contact the Consumer Care |
| button. |
| Centre in your country, your Philips dealer or a Philips |
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| service centre. |
| The appliance becomes | This is normal. | No action required. |
| warm during use. |
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| The appliance does not | The appliance | To reset the appliance, switch it off and on again. If the |
| show light intensity 1 | needs to be reset. | appliance still does not show light intensity 1, contact |
| when I switch it on. |
| your Customer Care Centre, your Philips dealer or a |
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| Philips Service Centre. |
| The appliance produces a | The attachment | Clean the attachment carefully. If you are unable to |
| strange smell. | and/or the filter | clean the attachment properly, contact the Consumer |
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| glass is dirty. | Care Centre in your country, your Philips dealer or a |
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| Philips service centre to replace the attachment. |
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