Problem solving
If a fault occurs, first check the points listed below.
If you are unable to remedy a problem by following these hints,
contact the helpline or consult your dealer.
Under no circumstances should you try to repair your humidifier yourself as
this might create harmful situations and will invalidate the guarantee.
Problem Possible cause Solution
Power light (7) does Humidifier not (properly) connected (Properly) connect the mains lead (12)
not light; humidifier to the mains supply. to a mains socket and switch on your
does not work humidifier.
Power light (7) Water tank (4) is empty or Fill water tank (4) with clean water.
lights; ventilator is water level is too low.
working but no mist
coming out of the
mist outlet (2)
Humidifier produces Humidifier is brand new. Leave water tank (4) opened for at least
unpleasant smell 12 hours in a cold place.
Water is dirty or kept too long Clean water tank (4) and refresh water.
in the water tank (4).
Power light (7) Too much water in water basin (12). Drain water from water basin (12).
lights; humidifier Close water tank cap/water outlet (14)
does not work firmly.
Humidifier produces Scale on oscillator (13). Descale oscillator (13).
too little mist
Water is dirty or kept too long Clean water tank (4) and refresh water.
in water tank (4).
Strange noises Water level is too low. Make sure the water tank (4) is sufficiently
when humidifier is filled.
operating
Humidifier placed on unstable surface.Place humidifier on a smooth, flat and stable
surface.
E N G L I S H
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