6Frequently asked questions

Voice dialing or redialing does not work.

Your mobile phone may not support this feature.

Bluetooth headset does not switch on.

Battery is low.

Charge the headset.

Fail to pair with a mobile phone.

Bluetooth disabled.

Enable the Bluetooth feature on your mobile phone and turn on the mobile phone before you turn on the headset.

Pairing does not work.

The headset is not in pairing mode.

Follow the steps described in this user manual.

Make sure that the LED light flashes whiteand blue alternately before you release. Do not stop holding the button after seeing the blue LED only.

The mobile phone cannot find the headset.

The headset may be connected to another previously paired device.

Turn the connected device off or move it out of range.

Pairings may have been reset or headset has been previously paired with other device.

Pair the headset with the mobile phone again as described in the user manual.

The headset is connected to a Bluetooth stereo enabled mobile phone, but music will play on the mobile phone's speaker only.

The mobile phone may have the option to listen to music via speaker or headset.

Refer to the user manual of your mobile phone on how to transfer the music to the headset.

Audio quality is poor and crackling noises can be heard.

The Bluetooth audio source is out of range.

Reduce the distance between the headset and the Bluetooth audio source, or remove obstacles between them.

Audio quality is poor when streaming from the mobile phone is very slow, or audio streaming does not work at all.

The mobile phone may only support (mono) HSP/HFP but not support A2DP.

Refer to the user manual of the mobile phone for detailed information on compatibility.

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Philips SHB4000 Voice dialing or redialing does not work, Bluetooth headset does not switch on, Pairing does not work

SHB4000 specifications

The Philips SHB4000 is a pair of innovative wireless headphones designed for music lovers and casual listeners alike. Offering a blend of comfort, sound quality, and modern technology, these headphones have gained popularity as a reliable audio accessory.

One of the standout features of the SHB4000 headphones is their Bluetooth connectivity. With this technology, users can easily connect to a variety of devices, including smartphones, tablets, and laptops without the hassle of tangled cords. The Bluetooth range extends up to 10 meters, allowing for flexibility and freedom of movement while enjoying music or taking calls.

Sound quality is another key characteristic of the Philips SHB4000. These headphones are equipped with 32mm neodymium speakers, which deliver crisp highs and deep bass. The overall audio performance is well-balanced, making them suitable for a wide array of music genres. Additionally, the headphones feature an on-ear design that provides passive noise isolation, enabling users to immerse themselves fully in their audio experience.

Comfort is critical for any headphone user, and the SHB4000 does not disappoint in this regard. The lightweight design combined with soft ear cushions ensures prolonged wear without discomfort. Whether you're using them for a short commute or an extended listening session, the SHB4000 headphones cater to user comfort.

Another impressive aspect of these headphones is their battery life. The built-in rechargeable battery allows for up to 8 hours of continuous playback on a single charge, making them perfect for long travel days or extended listening periods. Additionally, the convenience of built-in controls means users can easily manage playback, adjust volume, or take incoming calls without needing to reach for their devices.

The Philips SHB4000 also supports hands-free calling thanks to the integrated microphone. This feature ensures clear communication, making them a practical choice for users who enjoy multitasking or need to stay connected while on the go.

In conclusion, the Philips SHB4000 headphones combine stylish design with advanced features, making them an attractive option for anyone seeking wireless audio solutions. With impressive sound quality, wireless convenience, and comfort, these headphones stand out in the crowded market of portable audio devices. Whether you're an avid listener or a casual user, the SHB4000 delivers a satisfying audio experience that enhances daily life.