Audio quality is poor and crackling noises can be heard.
Bluetooth audio source is out of range. Reduce the distance between the headset and the Bluetooth audio source, or remove obstacles between them.
I hear but cannot control the music on my device (e.g. skip forward / backward).
The music device does not support this feature (AVRCP profile).
Check the user manual of your audio source.
Please visit www.philips.com/support for additional support.
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