ENGLISH 25
Problem | Possible cause | Solution |
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The SL400i does not respond to any of the | Internal error. | Unplug the mains and wait at least 10 seconds |
buttons including the standby button. |
| before reconnecting it. |
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The Sl400i switches to standby with the | The SL400i has a thermal shutdown | Disconnect the mains, let the set cool down, improve |
that shuts down the set when | ventilation, and reconnect the set to the mains. | |
| the internal temperature |
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| exceeds a certain threshold. |
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6.2 PC / Network problems
Check the Support section on www.philips.com/streamium for the latest information on problem solving.
Problem | Possible cause | Solution |
The Installation CD will not start. | Autorun disabled for your drive. |
The software will not install. | Wrong operating system. | Go to www.philips.com/streamium to see which |
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| operating systems are supported. |
No wireless connection or intermittent
Wireless signal range, speed, and strength can be affected by interference from neighbouring wireless networks and devices.
2.4GHz range, may also interfere with wireless transmission.
Switch off wireless devices that interfere with your wireless network connection.
Pressing the PC LINK button produces an empty content screen on your television.
PC is switched off. | Switch on your PC. |
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The Media Manager software is not | Start the Media Manager software. |
running. |
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No wireless network adapter | Connect the wireless network adapter to your PC or |
connected or range too long | reposition your Wireless USB adapter.You may check |
(weak radio signal). | the link quality by pressing the MENU button and |
| selecting Network > Wireless Info > Signal Level. |
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Network host (PC) or wireless base | Make sure your home network is operational before you |
station is switched off. | try to contact a networked computer with the SL400i. |
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Your Wireless Base Station/network | Add the SL400i MAC address to the list of devices that |
router employs MAC filtering and | may connect to your Base Station/Gateway router. (See |
prevents the SL400i from connecting | its user manual for how to do this.) Press the MENU |
to your network. | button and select: Network > Wireless Info > NIC |
| MAC Address to see the wireless MAC address. |
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Not enough USB bandwidth available | If you share the USB bandwidth with other heavy |
for your wireless USB adapter. | USB bandwidth users (like USB cameras, scanners or |
| ReWritable drives, etc.), the remaining bandwidth may |
| not be enough. |
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Radio interference from other | Check whether a wireless connection can be |
(wireless) devices. | established with other devices switched off. |
| (e.g. microwave ovens, other wireless devices, etc.) |
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(Wireless) network problems. | See advanced network problem solving on page |
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