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Why does not my PhotoFrame show some of
my photos?
The PhotoFrame only supports JPEG photos.
Ensure that these JPEG photos are not
damaged.
Why does not the PhotoFrame go into auto-
off status after I set it?
Ensure that you set the current time,
auto-off time, and auto-on time correctly.
The PhotoFrame automatically turns off its
display exactly at the auto-off time. If the
time has already passed for the day, it starts
to enter auto-off status at the specifi ed
time from the next day.
Ensure that you adjust brightness sensor
correctly. If the auto-on level is too close
to the auto-off level, this function may not
take effect.
Does the PhotoFrame support CF II?
No. The PhotoFrame does not support CF II.
Can I increase the memory size to store more
pictures on the PhotoFrame?
No. The internal memory of the PhotoFrame is
fi xed and cannot be expanded. However, you
could switch between different photos by using
different storage devices on the PhotoFrame.
The PhotoFrame is ON but the PhotoFrame
does not respond anymore. What can I do?
Ensure that the PhotoFrame is turned on. Then,
use a pin to trigger the RESET button located
on the back to restore the system.
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7 Frequently asked questions
Is the LCD screen touch-enabled?
The LCD screen is not touch-enabled. Use the
buttons on the back to control the PhotoFrame.
Why cannot I connect the wireless
PhotoFrame?
Make sure that the Internet connection and
wireless router are functional.
Make sure that the SSID and password of the
Wi-Fi network are correct.
Make sure that you have at least 2 available
IP addresses (one for the PC, one for the
PhotoFrame). The PC and PhotoFrame cannot
share the same IP address. To get more than
2 available IP addresses, you need a Wi-Fi
router which has capability to assign multiple IP
addresses.
Why I cannot save the RSS photos shown on
my photoframe ?
The PhotoFrame does not save RSS photos
online for the online service and network
streaming resources normally have copyright.
Can I switch different slideshow photos by
using different memory cards?
Yes. When a memory card is connected to the
PhotoFrame, it displays photos on the specifi c
memory card in slideshow mode.
Will the LCD be damaged, if I keep showing
the same photo for a long time?
No. The PhotoFrame can display the same
photo continuously for 72 hours without any
damage to the LCD screen.
Can I use the PhotoFrame to delete photos
on a memory card?
Yes, it supports operations to delete photos on
external devices such as a memory card.
Can I use the PhotoFrame during its display
auto-off periods?
Yes. Press any control button to bring the
system back to ON status; then, you can use
the PhotoFrame.
EN