Troubleshooting
PROBLEMS | CAUSES | SOLUTIONS | |
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- No dialling tone when | - The base station is not properly | - Check the connections.(p 4). | |
pressing | . | connected to electricity or to the | Reset the product by unplugging the |
telephone sockets. | power cord for few seconds and then | ||
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| by connecting it again |
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| - Too far from the base station | - Move closer to the base |
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| - Battery pack is low (low battery icon is | - Charge battery pack for at least 24 |
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| displayed). | hours. (page 4). |
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- | icon is blinking. | - The handset is out of range. | - Move closer to the base station. |
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- When the handset is | - The handset is not placed correctly on | - Take the handset off the base station | |
placed on the charging | the base station charging unit. | and put it back again. | |
unit, no beep is heard. | - Charging contacts are dirty. | - Clean them with a clean and dry cloth. | |
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- Battery icon remains | - Handset battery pack is defective. | Please contact your PHILIPS dealer in | |
empty although the |
| order to purchase new rechargeable | |
handset has charged for 24 |
| battery pack. | |
hours. |
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- No symbol on the | - Battery pack is uncharged. | Make sure your product is plugged in. | |
display. |
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| (p 4). |
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| Charge battery pack. (p 4). |
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- Bad audio quality | - Interference from nearby electrical | - Try to plug the base station in | |
(crackles, muted, echo, | appliance. | elsewhere. | |
etc.). |
| - Base station installed in a room with | - Install the base station in a different |
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| thick walls. | room. |
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| - You are using the handset too far from | - Move closer to the base station. |
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| the base station. | - Reduce the volume level (p 8) |
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- The Caller Line | - Service not activated or wrong | - Check your subscription with network | |
Identification does not | operator or wrong setting. | or change caller identification type (see | |
work. |
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| p 9). |
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| Philips cannot guarantee the operation |
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| behind an ISDN adpater or a PABX. |
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- The telephone rings | - An attempt to transfer a call is in | - Press the line key to take the line if | |
while on line. | progress. | appropriate. | |
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Note 1 : For more information on this function, contact your operator. Available also subject to technical availability.
Note 2 : If Caller Display type does not work, try another type (1, 2,3...).
Note 3 : Philips has designed the Xalio 300 to work on a PSTN (analogue) line. Use on an ISDN line with an adapter is not guaranteed.
Note 4 : The screen can display | if non recognised number, |
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an unidentified call (unlisted numbers, withheld caller identification). | 11 | |
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