Additional information 13
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Chapter 13:
Additional information
Troubleshooting
Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is
something wrong with this component, check the points below. Sometimes the trouble may lie in
another component. Investigate the other components and electrical appliances being used. If the
trouble cannot be rectified even after exercising the checks listed below, ask your nearest Pioneer
authorized independent service company to carry out repair work.
• If the unit does not operate normally due to external effects such as static electricity
disconnect the power plug from the outlet and insert again to return to normal operating
conditions.
Problem Remedy
The power does not turn on. • Connect the power plug to the wall outlet.
• Disconnect the power plug from the outlet, and insert again.
• Make sure there are no loose strands of speaker wire touching the
rear panel. This could cause the receiver to shut off automatically.
• If the power shuts off automatically, take the unit to your
nearest
Pioneer authorized service center or your dealer for servicing.
No sound is output when a
function is selected.
• Make sure the component is connected correctly (refer to
Connecting up
on page 15).
• Press
MUTE
on the remote control to turn muting off.
• Press
SPEAKERS
to select the proper speaker set (see
Switching the
speaker system
on page 62).
• Press
SIGNAL SELECT
to select the proper input signal (see
Choosing the input signal
on page 38).
No image is output when a
function is selected.
• Make sure the component is connected correctly (refer to
Connecting up
on page 15).
• Select the correct component (use the input select buttons).
• Check
Assigning the component video inputs
on page 66 to make
sure you’re assigned the correct input.
• The video input selected on the TV monitor is incorrect. Refer to the
instruction manual supplied with the TV.
•
VSX-915 only
– The video converter can convert composite video to S-
video, but not vice-versa (and not component video). See
About the
video converter
on page 16 for more on this.
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