Additional information

Troubleshooting

!Incorrect operation is often mistaken for trouble or malfunction. If you think that there is something wrong with this component, check the points below. Sometimes the trouble may lie in another component. Inspect the other components and electrical appliances being used. If the trouble cannot be rectified after checking the items below, ask your nearest Pioneer authorized service center or your dealer to carry out repair work.

!This unit may not operate properly due to static electricity or other external influences. In this case, proper operation may be restored by turning the power off, waiting 1 minute, then turning the power back on.

Problem

Check

Remedy

The power is not turned on.

Is the power [ON/OFF] switch set to [ON]?

Set the power [ON/OFF] switch to [ON].

None of the indicators light.

 

 

 

 

 

The jog dial indicator will not light.

Are you operating on USB bus power?

Connect the included AC adapter. (page 14)

The indicators (aside from the jog

 

There are limitations when operating on USB bus power.

dial) are dim.

 

 

To use the unit without these limitations, connect the included AC adapter.

The [AUX IN] and [MIC] terminals

 

 

 

cannot be used.

 

 

The volume of the headphones is low.

 

 

 

 

 

This unit is not recognized.

Is the power [ON/OFF] switch set to [ON]?

Set the power [ON/OFF] switch to [ON].

 

Is the included USB cable properly connected?

Connect the included USB cable properly. (page 14)

 

 

 

 

Is [CTRL] lit in TRAKTOR 2?

Press any button on this unit and check that [CTRL] lights in TRAKTOR 2.

 

Check that [Pioneer. DDJ-T1] is selected at [Preferences] >

 

 

[Controller Manager] > [Device Setup] > [Device]. (page 24)

This unit operates on USB bus power

Is the included AC adapter properly connected?

Mount the power plug properly on the included AC adapter. (page 5)

even when the included AC adapter

 

 

 

Connect the included AC adapter properly to the power outlet. (page 14)

is used.

 

 

 

 

Connect the included AC adapter’s DC plug properly to this unit. (page 14)

 

 

Power does not turn on when operat-

Is the included USB cable properly connected?

Connect the computer and this unit directly using the included USB cable. USB

ing on USB bus power.

 

hubs cannot be used. (page 14)

 

 

 

 

The computer’s USB power supply capacity may

Use the included AC adapter.

 

be insufficient.

 

 

 

 

 

Are you using a USB hub?

USB hubs cannot be used. Connect the computer and this unit directly using

 

 

the included USB cable. (page 14)

 

 

 

 

Are you using a commercially available USB

Use the included USB cable.

 

cable?

 

 

 

 

Positions of controls or sliders differ

When this unit’s controls and sliders are moved, the TRAKTOR 2 controls and

on this unit and in TRAKTOR 2.

 

sliders move in sync.

 

 

 

Music files cannot be played.

Are the music files damaged?

Play music files that are not damaged.

No tracks are displayed in the

Have the music files been properly imported?

Import the music files properly. (page 21)

[TRACK] area.

 

 

Have you selected a [Playlists] or [FAVORITES]

Select a [Playlists] or [FAVORITES] slot that contains tracks.

 

 

slot that does not contain any tracks?

 

 

 

 

Music files cannot be found.

Have they been properly recorded?

Check the settings at [Preferences] > [Recording].

 

 

Turn the rotary selector while pressing the [TREE] button and select

 

 

[Audio Recordings]. (page 16)

 

 

 

Volume of device connected to [AUX

Is the [AUX IN] terminals’ [VOL] control set to the

Set the audio level to a suitable level for the connected device. (page 23)

IN] terminals is low.

proper position?

 

 

 

 

Distorted sound.

Are the [MAIN VOL] and [GAIN] controls set to

Adjust the [MAIN VOL] and [GAIN] controls while watching the [MAIN] level

 

the proper position?

indicator in TRAKTOR 2.

 

 

 

 

Is the audio level being input to the [AUX IN] and

Set the audio level input to the terminals to a suitable level for the connected

 

[MIC] terminals set to a suitable level?

devices.

 

 

 

 

Are the [MASTER OUT 1] terminals set to unbal-

With an unbalanced output, the sound will be distorted unless the output is set

 

anced output with a monaural cable?

to a suitable level. Use the [MAIN VOL] control to set the output to a suitable

 

 

level.

 

 

 

Sound being played is interrupted.

Are the included AC adapter and included USB

The sound will be interrupted if the included AC adapter’s power cord or

 

cable properly connected?

included USB cable is disconnected from this unit during playback.

 

 

Properly fasten the included AC adapter’s power cord and the included USB

 

 

cable to this unit’s cord hook. (page 14)

 

 

 

 

Is the driver software’s latency value suitable?

Set the driver software’s latency to a suitable value. (page 12)

Sound of an external device or micro-

Is [Line Input] set?

Set [Line Input] on decks whose sound you want to output. (page 23)

phone cannot be output.

 

 

 

 

 

English

En 25